Job Description

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.About NUH
The National University Hospital (NUH) is Singapore\'s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what\'s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.About Department and Purpose of the PositionTo provide assistance to patients and their caregivers over the phone. Expect to work in a fast-paced environment and be challenged navigating complex healthcare needs.Key ResponsibilitiesPrimary Responsibilities and Duties (80%)

• Manage daily OT scheduling and finalise OT listing for timely dissemination
• Liaise with Surgeons, Anaesthetist, Nurses and Radiographer to resolve conflicted surgery schedule
• Manage After Office Hour (AOH) OT schedule
• Contact patients to remind them of surgery reporting time, reporting location and fasting instructions
• Answer incoming queries from patients regarding details pertaining to their surgeries

Secondary Responsibilities and Duties (20%)

• Collation and analyse data for process improvement or utilization management

Key Requirements

• Diploma from a recognized institution
• At least two years\' working experience in clerical or administrative duties, preferably in healthcare industry.
• Proficient in Microsoft Office Applications
• Good interpersonal and communication skills
• Pro-active, self-motivated, with a \xe2\x80\x9ccan-do\xe2\x80\x9d attitude
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Preferably with prior supervisory experience (For Associate Executive / Sr Associate Executive only)
• Independent with strong decision making capabilities (For Associate Executive / Sr Associate Executive only)

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

National University Health System