Job Description

Specific * Analyse and identify the population\'s detailed health care needs within the designated catchment area of Woodlands Health (WH), to support the development of clinical services plan and population health strategy.

• Identify, develop, and implement clinical services to meet these needs as directed by Chief/ Head (Clinical Department):

• Work with clinical leads to define and review clinical service requirements and workload.
• Support the development and implementation of innovative care delivery models to meet the projected care needs and integrated care.
• Review facilities, equipment, and instrument requirements to ensure the necessary standardization and compliance with clinical needs, and defined norms.
• Support the planning and procurement of equipment and instrument, in line with the clinical service requirements.
• Coordinate the inputs from clinical and user leads to drive IT service planning for the WH.
• Support the development and implementation of community-based care including developing off campus clinical services as well as collaboration and capability enhancement/sharing with community partners including private and voluntary-welfare organisations operating in or near the WHC catchment.
• Support necessary approval papers and tender/ legal documents.
• Where instructed or necessary, collaborate with MOH and other governmental bodies to facilitate the WHC planning.
• Support the annual division work plan, budgeting exercise and required submissions of Clinical Department.
• Work with clinicians to develop, maintain and update Department policies and work instructions, be well-versed as the resource person for new staff members regarding department processes.
• Work with Chief/ Head (Clinical Department) to organise departmental events including annual retreats, appreciation events and end-of-posting meals. This includes procurement of tokens of appreciation for outstanding junior staff or care partners.
• Function as the liaison for all department\'s operations spanning across facilities such OT, SOC, Inpatient, step-down care, and support services.

General * Perform any other duties as assigned by Chief/ Head (Clinical Department) and Director (Clinical Operations) to support in other WH-related projects and tasks.

• Perform EA/Snr EA duties in support of Clinical Department (when required).
• Assist in Division of Surgery meetings and initiatives as assigned by Director (Clinical Operations)

JOB REQUIREMENTSEducation / Training / Experience * University Degree

• At least 1-2 years of related experience in a similar capacity, preferably in an operations or service background for Executive
• At least 4 years of related experience in a similar capacity, preferably in an operations or service background for Senior Executive
• Healthcare experience is a bonus

Attributes * Ability to plan, organize and lead.

• Manage relationships (internal and external), especially with clinicians.
• Think analytically
• Communicate effectively
• Negotiate effectively

National Healthcare Group