Job Description

About us
About SATS \xe2\x80\x93 Feed and Connect Communities SATS is a global leader in gateway services and Asia\'s pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies. Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
Key Responsibilities
KEY RESPONSIBILITIES As an Operations Planning Executive, you will lead an operations team within our Cargo Terminal Operations to achieve operational excellence in our import or export cargo operations. You will also plan and introduce work improvement methods by conducting work-studies on processes with emphasis on staff deployment & development, technology-adoption, safety and compliance to regulatory requirements. Your responsibilities will include:

• Ensure that staff, equipment and other resources are planned for and deployed efficiently to meet operational requirements, taking into considerations operational and cargo volume during peak and lull periods;
• Prepare and monitor capital, operating, manpower and IT budgets with constant review of operating expenses and manpower issues;
• Manage service crew requirements, training and billings;
• Foster a transparent and direct means of communication with staff to build trust and motivation. Conduct regular briefings to the staff on administrative and safety circulars;
• Initiate recommendations to improve key performance indicators
• Plan and execute work improvement processes and staff and equipment deployment;
• Review, plan and monitor training needs of your staff and ensure staff competencies meet current requirements for cargo handling;
• Regular engagement with airline customers to obtain feedback and updates. Develop and execute follow-up plans to meet their operational requirements;
• Monitor all Service Level Agreement (SLAs) with airline customers;
• Ensure compliance with all audits, regulatory and quality frameworks (Eg. ISO9001, ISO14001 and ISAGO); and
• Keep abreast on new technology and automation that can improve productivity as well as enhance operational reliability and quality.

• Degree with at least 2 years relevant experience preferably in a logistics and/or operations environment
• Strong interest in operational work
• An independent self-starter willing to accept accountability and with a sense of urgency
• Results-oriented, confident and resourceful
• Strong communication and interpersonal skills