Job Description

We are seeking a dedicated individual to join the AUPE General Services Co-Operative (GSC) team. The ideal candidate will demonstrate a strong sense of accountability, aptitude, and initiative in supporting the daily operations of GSC, prepared to contribute to ongoing projects, and providing HR shared services for internal stakeholders.

Primary Responsibilities:

Actively support and execute the daily operations of the General Services Co-Operative. Perform credit evaluation of unsecured loan applications and hospitalisation benefit claims. Conduct credit underwriting by analysing supporting documents, credit reports, and relevant data to assess applicants' creditworthiness. Ensure all credit decisions and processes comply with internal GSC policies, SOPs and external regulatory requirements. Manage and resolve customer enquiries and appeals in a timely and professional manner. Collate and analyse monthly statistics and data on loan performance and defaults. Review and enhance existing GSC workflows and policies that includes identifying process gaps and recommend improvements efficiency aligned with current business direction, and regulatory practices; Follow up on loan defaults and manage recovery actions in timely liaison with relevant stakeholders; Support the GSC Manager in providing timely HR service delivery and responding to staff enquiries on AUPE HR matters; Assist in organising staff-related events, townhall sessions, and coordination of logistical arrangements; Support in the assigned project and submission and follow-ups of respective government fundings; Undertake any other ad-hoc duties as assigned by the Manager, GSC and/or the Management of AUPE.

Requirements:

Minimum Diploma with at least 5-8

years of relevant experience

in credit or loans administration. Prior HR experience and working knowledge of the Employment Act. Good analytical skills, with keen attention to detail. Strong team player with the ability to multi-task in a fast paced environment Proficiency in using Microsoft Office Suite especially excel.


We regret that only shortlisted candidates will be notified.





For further details about AUPE, please visit our website at www.aupe.org.sg