Job Description

A new opportunity has arisen for a skilled Senior Executive, Order Management like you, to oversee and bring expertise to our team. As part of Rolls Royce Solutions Asia, Reman, Overhaul/Repair Order + Core Management Team, you will also have overall responsibility for the MTU business in Singapore. You will play an integral role in the After-sales business to increase sales through the local and regional network by providing solutions and make recommendations of After-sales service activities.

Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

Key Accountabilities:

• Work along with Service Sales Team in identifying potentials, propose and initiate marketing & sales strategy to improve the competitiveness and success of projects.
• Perform Order Management function for Reman Engines Sales & Service Repair Orders under your charge and monitor for their timely delivery status and job completion.
• Process parts requirements by the Service Centre for the respective Repair Orders in SAP system; coordinates with Parts- Technical & Material Planning Team + Warehouse Distribution to ensure parts are fulfilled on time.
• Raise Purchase Requisition to Purchasing Team for all 3rd party works/purchases for the respective Repair Orders; liaise with vendors for the timely return for parts sent for overseas repair.
• Proactively engaged in key customers activities and provide solutions that are meaningful to both client and MTU
• Maintain the service sales database and generate monthly report to capture the cost and profit/loss of the respective Service Sales
• Enhance Service Sales revenue by optimizing of resources.
• Contribute to Company cost saving measures and operational efficiency
• Be willing to cross-train on Core Returns Process and back-up for Core Executive\xe2\x80\x99s absence.
• Observe the safety regulations of WSHA and guidelines/risk assessment from the company\'s WHS Committee when performing work at-site or at customer\'s premises.

Qualifications and Skills:

• Degree/Diploma/GCE \xe2\x80\x98A\xe2\x80\x99 or equivalent with at least 5 years of relevant experience in handling service sales/order management, preferably with additional knowledge in handling reverse logistics and parts sales.
• Fluent in MS-Office applications.
• Knowledge of SAP system
• Knowledge of shipping arrangement with forwarder and vetting of L/C terms & conditions compliance will be an advantage.
• Good communication (verbal and written) and interpersonal skill, resourceful and team player.

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer optimum performance

Join us and you\xe2\x80\x99ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We\xe2\x80\x99re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we\xe2\x80\x99ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy .

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.

Job Category

Service Operations

Posting Date

23 May 2023; 00:05

Rolls-Royce