Job Description

Senior Executive, Personal Lines Underwriting and Servicing - (220000AM)
Description

Personal Lines Department focuses on insurance products for individuals such as Travel, Home, Personal Accident, Domestic Helper, Health insurance (including Pet insurance) and more. Being a Senior Executive, Personal Lines Underwriting and Servicing, you will be working closely with the Servicing Team, Business Development Team and Product Team to resolve underwriting and enquiries on products, requests on servicing, feedback and complaints from customers and other distribution channels. Good exposure to Personal Lines insurance products and can develop underwriting and interpersonal skills through engagement with different stakeholders. You will be required to:

• Underwrite and assess sub-standard new business or renewal quotations in accordance with guidelines and coordinate risks surveys or secure reinsurance support before acceptance of cover/quotation or offering renewal invitation (where necessary)
• Provide technical advice to intermediaries/direct clients and staff
• Handle Personal Lines products and servicing enquiries, requests, and complaints from customers and advisors
• Ensure all enquiries and requests are handled accurately within timeline and in a satisfactory manner
• Participate in projects and enhancements including liaising with stakeholders to achieve business excellence
• Undertake projects or other duties as assigned by as assigned by Team Lead, Manager and/or Head of Department

Qualifications

To join us as a Senior Executive, Personal Lines Underwriting and Servicing, you should be:

• Degree or Diploma holder in any discipline with at least 2 to 3 years of underwriting experience preferred
• Attained relevant insurance qualifications (BCP, PGI, HI & ComGI)
• Service-oriented with excellent communication, interpersonal, writing and presentation skills
• Positive and open mindset when dealing with complaints and feedback
• Be meticulous and have strong execution skills to complete work within stipulated timelines
• Ability to work under a tight timeline while ensuring high-quality deliverables
• Ability to work as a team, take initiative and follow up conscientiously to complete the tasks
• Time management skills to handle cases
• Proficient in Microsoft Office, especially in Excel and Word
• 1 to 2 years’ experience in handling Personal Lines products and servicing enquiries will be an added advantage

Primary Location: Income Centre
Work Locations: Income Centre NTUC Income Centre 75 Bras Basah Road Singapore 189557
Job: Senior Executive
Organization: PL - Personal Lines
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: 29/06/2022, 9:08:09 PM