Job Description

Broad Function Woodlands Health (WH) envisions personalised and quality healthcare for the community of the future. It will co-develop and integrate services with community stakeholders and extend car Broad Function Woodlands Health (WH) envisions personalised and quality healthcare for the community of the future. It will co-develop and integrate services with community stakeholders and extend care beyond the hospital into the community and homes. To work with the Radiology Informatics Team, the general duties and responsibilities of the RISPACS Officer includes daily administration and management of the Radiology Information System (RIS), Picture Archival and Communication Systems (PACS) and relevant components such as modules, applications, systems that are integrated to RIS and PACS, ensuring that all are working to specifications, user requirements and satisfaction. Key Responsibilities and Duties Specific (Operation) Support daily operations of IT systems relevant to Radiology operational needs such as managing order, image flows, routing, pre-fetching, correcting broken studies, editing patient demographics/exams Document and communicate specific issues identified with clinical users with respect to service issues, updates, progress and resolution Troubleshoot basic Radiology RIS-PACS and Radiology-specific Electronic Medical Records, Billing System, Communication System issues, escalating to the relevant parties/vendors when applicable Provide daily administration of PACS application and RIS modules, maintaining system integrity, through daily health checks of the system Perform daily, weekly and monthly routine maintenance procedures and report generation as required Support and execute Business Continuity Procedures during system downtime and subsequent reconciliation efforts Carry out procedures as documented in Service Level Agreements for reporting problems to relevant parties and escalating issues through to resolution Work with IT department, vendors and end-user groups to communicate request for moves, additions and changes to the systems Conduct system/component training for RISPACS General General book-keeping of RISPACS issues Liaise closely and execute Project tasks with IT team, vendors and end-user groups during Project start up, setup, implementation, training, system upgrades and on-going support. Support Radiology User in relevant group meetings in general secretariat, coordination, technical setup Support IT projects within Department of Radiology Perform ad-hoc data mining and housekeeping from Radiology IT Systems. Any other duties assigned by reporting officer or Radiology leads Job Requirements A recognized Degree, preferably in Information Technology or Computer Science or Cybersecurity At least 0-4 years in healthcare or related industry. Fresh graduates are welcome to apply Relevant experience in Radiology Department and/or healthcare environment is advantageous Some work experience or knowledge with Informatics Systems, servers, networks is preferred Good interpersonal skills. Possess effective written and oral communication skills Good Customer Service. Able to clarify and respond to users' needs and requests Adaptability and Initiative. Responds in a proactive manner to daily challenges. Effectively and easily adjusts approach to match varied task requirements Work Standards. Performs to a consistently high standard and to agreed time frames. Follow well established procedures and regulations. Ensures documentation where necessary Teamwork. Work as an effective team member and able to build relationships with others. Able to work independently and contributes to team/organizational success Please be informed that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), JobStreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), Singapore Nurses Association (sna.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.