Job Description

(2 year contract)Who We AreAs Singapore\'s first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sgWhat You Will Be DoingThe shortlisted candidate will report to the Manager and provide administrative and outreach support to the department.A. Marketing and Outreach

• Represent SUSS to promote the university and programme offerings in both local and overseas outreach activities.
• Assist Outreach Team Lead on allocation of team resources for outreach activities.
• Assist Outreach Team Lead on liaison matters with internal and external stakeholders for outreach activities.
• Prepare marketing collaterals and procure premiums for all outreach activities.
• Maintain accurate and relevant statistics for outreach activities.
• Undertake programme counselling - manage enquiries via phone, emails and manage applicants or leads\' enquiries via CRM system.

B. Admissions and Selection

• Assist Manager in admissions-related work, which includes applications and admission processing of full-time undergraduate programmes.
• Assist in the planning and execution of selections interviews for admissions, and other admissions-related activities.
• Communicate matriculation information and details to enrolled students.

C. Others

• Participate and assist in University-wide activities as specified in the respective action plans and/or duty rosters, e.g., examination invigilation, orientation, convocation, etc.
• Assist with any other ad-hoc projects, tasks and duties as necessary and/or assigned.

Job Requirements

• Degree Holder with at least 5 years of relevant working experience, preferably in marketing and administrative, and customer service/administration
• Preferably bilingual in spoken and written English and Mandarin as the incumbent is required to respond to queries related to programmes, admissions and outreach related matters that may be presented in Mandarin.
• PC literate, and proficient in Microsoft Office applications
• Able to do data analysis and information research
• Self-motivated, positive attitude, able to work independently and take initiative
• A good team player with good interpersonal and communication skills
• Mature, meticulous and possess a high level of discretion and integrity
• Resourceful and ability to multi-task in a fast-paced environment
• Enjoys meeting people and organising activities
• Some supervisory working experience would be favourable

What We OfferAt SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Singapore University of Social Sciences