Job Description

Job Purpose

The Senior Executive / Executive will assist in collating and reporting of operational performance to regulators, enhancing the operational processes and performance, planning of events and supporting projects of the Operations department in BPLRT.

Responsibilities

• Monitor and update BPLRT performance including creation of dashboards for management oversight and reporting
• Collate, check and submit Operating Performance Standards (OPS) to LTA
• Prepare any other reports or presentations for submission to the Management as and when required
• Support and plan for special events include Full Sunday Closure and Exercises within Ops, inter- department or external agencies
• Coordinate with Customer Relation on feedback or complaint
• Work on projects to enhance operations and administer system contracts renewal
• Conduct internal audit to ensure documentation of Control and Station Ops is in order
• Review and update the Standard Operating Procedures, convert SOP to rulebooks and prepare new instructions
• Support Station Ops in rejuvenating the stations and Control Ops during an incident.
• Undertake any other duties assigned by the Head of Department
• Concurrent Ops Appointment: BPLRT RIMP Secretariat

Qualifications & Work Experience

Degree in Engineering discipline with supervisory experiences in railway industry or front line operation experience in public transportation.

Skills

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\'s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation