Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Senior Facilities Coordinator

Work Dynamics - Integrated Facilities Management

Objective:

To supervise the onsite team (Facility Helpdesk and vendors). Responsible to maintain high-quality of customer service and ensure that all the operating platform set forth by the client are followed

Responsibilities

Ensure all employee services are managed and delivered as per customer expectation /satisfaction within SLAs/KPIs; Any adhoc/special requests to have the necessary approvals prior to implementation.

Management of the \xe2\x80\x9cCommunications\xe2\x80\x9d at the site including drafting and disseminating all announcements with a focus on creating collaboration between sites and improving the Service Delivery of Facilities

Assist in driving internal initiatives including environmental initiatives, cost savings (and cost avoidances), growth initiatives, policies & procedures and initiatives that will add value to the team (and JLL), on a need basis.

Comply with internal Facilities Policies and Procedures, as well as client policies, as it pertains to finance to avoid all ATFs, PO and PO extensions, etc. Request from vendor Ad-hoc quotation as and when required.

Day-to-day \xe2\x80\x9cOperational\xe2\x80\x9d Management of vendors to ensure required vendors are assigned within SLA response time, to attend to facilities-requests and ensuring No \xe2\x80\x9cDown-time\xe2\x80\x9d on critical items and/or escalated customer complaints.

Assist in site inspections and assessments to ensure all building procedures and performance measures are always maintained.

Management of the Area Access Manager (AAM)

Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations

Ensure all Facilities related documentation is filed and inventoried properly at site.

Assist in the preparation of reports and analysis.

Management of staff Season Parking application, termination & related services

Assist and actively participate in the Annual events such as Fire Drill, Annual shut down etc.

Foresee issues and proactive measures taken in Facility, to FM.

Make sure a timely submission of invoice from the vendor to the finance department and payment are made on time.

Complete all of client\xe2\x80\x99s (\xe2\x80\x9crelevant\xe2\x80\x9d) on-line/on-site training for internal tools, e.g. Policies, Software-specific etc.

Complete all aspects of the IPMP program.

Managing of pantry supplies, stationery/first aid items replenishment

Managing the House-keeping team to ensure that all the areas are maintained as per standards.

Other adhoc task assigned from time to time depending on business requirements.

Key Competencies:

Ability to work under pressure efficiently.

Proactive and solution oriented, friendly with assertive and personable nature

Demonstrate initiative and able to work in a team-based environment with plenty of movement.

Able to multitask with good time management skills.

Service oriented, strong sense of urgency, pleasant and approachable disposition with a sense of self achievement and a winning attitude

Qualifications & Experience

Graduate Degree or Diploma in any stream

Fluent speaking and written English are required

Experience in using Microsoft Excel and Word

Strong written and oral communication skills

Good relationship building skills

Location:

On-site \xe2\x80\x93Singapore

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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