Supervise end-to-end monthly payroll processing for staff and workers, including overtime, allowances, deductions and leave encashment.
Verify payroll reports, statutory contributions (CPF, SDL, SHG funds) and ensure timely submission and payment.
Handle IRAS-related matters (IR8A/IR21, etc.) with Finance/vendor.
Maintain accurate HRIS data (headcount, salary changes, promotions, terminations).
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2. Recruitment, Onboarding & Offboarding
Manage full-cycle recruitment for assigned roles: job posting, screening, shortlisting, interviews and offers.
Work with HODs to define job scopes and selection criteria.
Prepare employment contracts and offer letters; ensure proper documentation before start date.
Coordinate onboarding: orientation, checklists, IT access, uniforms/PPE, and buddy assignment.
Handle offboarding: exit interviews, clearance forms, final pay computation, asset returns and exit documentation.
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3. Employee Lifecycle & Relations
Serve as first HR contact point for employees on HR policies, leave, OT, medical, benefits and general queries.
Support line managers in administering warnings, counselling and performance discussions in line with company policy.
Assist with handling employee disputes/complaints and prepare documentation for TADM/MOM cases where required.
Maintain up-to-date personal files and records in accordance with PDPA and company policies.
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4. Foreign Worker & Work Pass Administration
Manage work pass applications, renewals, cancellations and transfers (e.g. Work Permit, S Pass, EP) in compliance with MOM regulations.
Monitor quota, expiry dates, medical check-ups, housing/dormitory requirements and levy matters.
Coordinate with dormitory operators and project teams on worker movements and deployment.
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5. HR Policies, Compliance & Audit
Assist in drafting, reviewing and implementing HR policies, SOPs and employee handbooks (e.g. OT policy, rejoin policy, leave, code of conduct).
Ensure HR practices comply with the Employment Act and other relevant regulations.
Support internal and external audits, providing HR records, reports and clarifications as required.
Conduct periodic briefings to supervisors/employees on HR policies and updates.
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6. HR Data, Reporting & Projects
Prepare regular HR reports (headcount, turnover, absenteeism, OT cost, recruitment status) for management review.
Analyse HR data to highlight issues and recommend improvements (e.g. high OT, high turnover, absentee trends).
Lead or support HR projects such as HRIS implementation, job grading, performance appraisal rollout and training initiatives.
Propose process improvements to streamline HR operations and enhance employee experience.
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7. Team Support & Mentoring
Guide and review the work of HR Executives/Assistants/Interns where assigned.
Provide on-the-job training to junior HR staff on payroll, work pass, HRIS and documentation.
Requirements
Diploma/Degree in Human Resource Management, Business or related field.
Typically
4-6 years
of relevant HR experience, with strong exposure to HR operations and payroll.
Good knowledge of Singapore employment legislation and HR best practices.
Hands-on experience with HRIS/payroll systems and strong Excel skills.
Meticulous, organised, able to manage confidential information.
* Strong communication and stakeholder management skills; comfortable dealing with staff and management at all levels
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