Job Description

Principal Responsibilities

• Provides expertise in Agile engineering practices (e.g. Scrum, Kanban, LEAN) as well as Disciplined Agile and SAFE framework experience
• Leads agile engineering teams using DevOps practices such as test automation, continuous integration and continuous deployment
• Contributes to the IT Portfolio and Programme Management practice
• Provides insight as to how a BA should learn and progress throughout the organisation
• Drives adoption of the practice across the BA community
• Supports and guides the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog
• Creates analysis of customer journeys and product functionality
• Helping define and track metrics and Key Performance Indicators for the product
• Drives the Agile Team performance and outcome metrics as required
• Engages with senior technology project and technology programme managers as well as product owners
• Has a high level of expertise in multiple technical capabilities and competencies such: as cloud, mobile, digital, security, core banking, micro services, capacity management and architecture platforms
• Has an expertise in process and is considered an authority in multiple areas, such as: disciplined agile software delivery, production support processes, continuous DevOps pipelines
• Understands risk exposure to the bank and help senior colleagues manage it
• Assures delivery through the entire life-cycle of the project of user requirements through to live
• Drives measurable continuous improvement into all delivery environments across all disciplines
• Influence the project approach, building stakeholder buy-in around the project plan, commitments and changes
• Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, budget
• Provide management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC
• Oversee the monitoring and reporting of progress, issues, dependencies, risks to the programme management, internal stakeholders and/or steering committees
• Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation
• Establish effective governance and controls, in line with Business Transformation Framework and coordination of cross technology teams, cross Global Business/Global Functions delivery

• Strong knowledge of Project management skills, Business Analysts Skills and proven professional with considerable at least 10 years of experience as project or programme lead, preferably within Banking
• Agile trained and proven records of working in Agile environments
• Proven record in decision making, analytical, problem solving and people management and experience in managing difficult stakeholders of different work streams
• Proven record in Risks management
• Proven record in excellent presentation skills with strong governance in programme management experience with senior management at Chief level
• Proven leader to delivery of on time and on budget projects that achieve business case stated outcomes, a driver with bias towards delivery at pace and controlling project outcomes
• In depth and well-rounded experience of working in a banking and Insurance environment and change projects
• Excellent and Proven record of Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization
• Good prioritizing, multi-skills, organizational, time management ability and able to work in dynamic and fast pace culture including multiple hat
• Hands on attitude being able to cope with a wide range of different requirements and projects aspect including data migration, process streamline, finance, pricing, products, vendor and infrastructure
• Excellent verbal and written communication skills
• Strong Team works, and able to promote an environment of cooperation and trust, overcoming resistance where encountered
• Promote pace and energy within the team and leads by example, had good cooperation, and always seeking opportunities for personal development
• PMP or MSP Certified / Certified Business Analysis Professional (CBAP)
• Agile Certify/Scrum master, streamline processing and best practice techniques
• FLMI Certify or equivalent (e.g. LOMA)
• Excellent in using Excel, PowerPoint, Jira and Confluence
• Lean Six Sigma Certification and Business reengineering knowledge