Senior It Support Engineer

Singapore, Singapore

Job Description

Responsibilities

  • Service Desk, Hardware & Applications support: Work closely and effectively with Service Desk team members to provide onsite and remote end-user support.
  • Operations: Deploy, maintain, execute and support procedures for highly effective and reliable onsite IT operations. Initiate action to ensure problems are addressed promptly and appropriately.
  • Policy and compliance: Auditing IT operational environment to comply with approved SOPs.
  • Procurement: Assist in sourcing of IT equipment and infrastructure vendors. Negotiate pricing and purchasing equipment.
Requirements
  • Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science/Information Technology or equivalent.
  • 1 - 3 years working experience in hands-on service desk/hardware support and IT infrastructure support.
  • Excellent troubleshooting skills in Windows 7, 8 and 10 operating systems, printer and device drivers, wireless and LAN connections.
  • Fluent in English (written and spoken).
  • Hybrid working pattern (5 days - normal working hours)
  • Proactive and fast learner. Passion about new concepts & technologies.
  • Strong analytical mind and willing to accept new challenges.
  • Self-motivated, ability to work independently with minimum supervision.
  • Good team player, possess a good attitude and self-discipline.
ZALORA Engineering

ZALORA is the leading e-commerce company providing fashion throughout South East Asia. ZALORA Engineering has teams in Singapore and Vietnam to serve millions of users in Malaysia, Singapore, Hong Kong, Taiwan, Indonesia, Philippines. This regional diversity presents a lot of interesting challenges that you and your colleagues will face. You will learn a lot by tackling these challenges.

The ZALORA Story

ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large-scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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Job Detail

  • Job Id
    JD1248855
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned