Job Description

Senior Key Account Management Specialist

Castlery is currently in search of a seasoned Senior Key Account Management Specialist to join our Singapore team. The ideal candidate will play a pivotal role in defining and executing the growth strategy for our key accounts, contributing to revenue generation through analysis and the implementation of initiatives aimed at fostering growth.

You will lead the management of existing and new key accounts, analysis of market dynamics, pinpoint growth prospects, and execute strategies that will contribute to our revenue growth in Singapore market. We are seeking an experienced professional with a proven track record in business development and key account management, someone prepared to take ownership and make a substantial impact in growing the business.

If you are a seasoned key account manager or experienced in business development, we encourage you to explore the exciting opportunity that awaits you. Join us as we embark on a journey of innovation and solidify our position as leaders in the market!

What you\'ll be doing

• Key Account Management:

• Develop and maintain strong relationships with key business partners and accounts, understanding their unique needs and ensuring customer satisfaction.
• Regularly engage with business clients to assess their requirements, provide solutions, and identify opportunities for collaboration.
• Organize events to engage with existing and new potential business partners or co-brand event to drive sales and brand awareness.
• Sales and Revenue Growth:

• Meet and exceed sales targets by identifying opportunities for upselling and cross-selling within key business accounts.
• Analyze market trends, competitor activities, and industry developments to identify new business opportunities and stay ahead in the market.
• Negotiation and Contract Management:

• Negotiate terms, pricing, and contracts with key business partners to maximize mutual profitability.
• Ensure compliance with contractual obligations and promptly address any issues or concerns.
• Strategic Planning:

• Support the development and lead implement strategic plans for key business accounts, aligning with overall company goals and objectives.
• Provide input on product assortment, pricing strategies, and marketing initiatives relevant to the business segment.
• Forecasting and Reporting:

• Monitor sales performance and industry trends to accurately forecast future sales for key business accounts.
• Prepare regular reports and updates for internal stakeholders on account performance and strategic initiatives.

What you\'ll need

• Bachelor\'s degree in Business/Marketing or equivalent field
• At least 3 years\' experience in key account management or business development for retail consumer products
• Proven track record of proactive expansion of new potential business partners pipeline and building good relationship with business partner accounts that resulted in revenue growth.
• Strong analytical skills and ability to interpret data to make informed decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders across the organisation and with external partners.
• Pro-active, \'can do\' mentality combined with a track record of successful execution of strategies and activities.

What we promise

Our first promise - the ride of a lifetime

You\'ll be joining a company in its most exciting phase; we\'ve proven our product market fit, and with the growing online penetration of furniture, we\'re now focused on hypergrowth. You\'ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise - a place to thrive

We\'re building a company that has people as one of the company\'s core pillars for success. It\'s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We\'re committed to our employees\' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Castlery