Job Description

Employer:

NTT DATA Singapore Pte Ltd

Location:

Changi Singapore

Employment Type:

12-Month Renewable Contract

:

--------------------

We are seeking a

Senior L2 Production Support Engineer

with strong expertise in

Java, Spring Boot, Cloud, and CI/CD

to support large-scale enterprise applications for a leading financial client in Singapore.





The ideal candidate will be responsible for ensuring high application availability, rapid incident response, and seamless production deployments across business-critical systems.

Responsibilities:

Provide

L2 production and application support

for Java and Spring Boot-based enterprise systems. Perform

incident analysis, root cause investigation,

and ensure timely resolution of production issues. Maintain

application stability, performance tuning, and capacity management

across environments (UAT/PROD). Build and maintain

CI/CD pipelines

using Jenkins, Bitbucket, JFrog, and related DevOps tools. Collaborate with L3 developers, business analysts, and infrastructure teams for fixes, deployments, and enhancements. Write automation scripts in

Python or Shell

for process improvement and monitoring. Monitor system performance and logs using

Grafana, Kibana, Elasticsearch, Dynatrace,

or similar tools. Ensure all activities comply with organizational standards for

change, incident, and problem management (ITIL).

Requirements:

Bachelor's degree in Computer Science, Information Technology, or equivalent. Minimum 6

years of experience

in

Application / Production Support

for enterprise systems. Hands-on experience with

Java, Spring Boot, and microservices architecture.

Strong exposure to

Cloud platforms (AWS / Azure)

and

DevOps tools

- Jenkins, Bitbucket, JFrog, Jira, Confluence. Proficiency in

Python and Shell scripting

for troubleshooting and automation. Good knowledge of

MariaDB / MySQL

,

Elasticsearch

, and

Grafana.

Familiar with

monitoring, alerting, and log management

tools (Grafana, Kibana, Dynatrace, Nagios). Strong communication, problem-solving, and incident management skills. Prior

banking or financial application support

experience preferred.

Nice to Have:

Knowledge of

Kafka, IBM MQ, Kubernetes, Docker.

Experience with

capacity planning and automation initiatives.

ITIL / Cloud certification

(AWS Developer Associate, Azure Developer, CKAD, etc.).


Interested candidates are kindly requested to

email their CV

with their experience to

sandeep.sringeripai@global.ntt

We look forward to your application!