Job Description

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DepartmentOperations
LevelExperienced (Individual Contributor)
LocationSingapore The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.



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The labour risk analyst is tasked with the creation and provision of actionable risk and threat analytical support to Shopee Express logistics operations across SEA, Taiwan and Brazil markets. He/she is responsible for identifying labour trends, compliance risks and issues that may adversely impact the operations, safety and security of Shopee Express. Labour risk analyst will create and provide standards, as well as strategies to successfully allow the business to manage risk and loss in line with strategic goals, and to support safe growth and situational awareness of risk in the wider business.

• Conducting risk assessments: Assessment of global/ regional trends, known and new vulnerabilities, risks and threats within the business operations to identify potential risks that may have an impact on business; to analyse data related to past compliance and review Shopee Express current policies and procedures to assess risks and gaps
• Work with regional and local legal counsel/ Industrial relations SMEs to endorse risk and strategies
• Based on the assessment, the labour risk analyst develops risk management strategies to mitigate or eliminate identified risks. They will need to work closely with management and other stakeholders to implement risk control measures, and develop change management procedures to ensure sustenance and compliance
• Collect, analyse and disseminate information and analysis on loss, risk, threat and potential future state
• Monitoring and evaluating risk management strategies; may include building of dashboard for better visibility
• Maintaining compliance: ensure that the organisation complies with relevant standards and keep up to date with changes in legislation and industry standards, and advise management on how to maintain compliance

• Bachelor\xe2\x80\x99s degree in related field (Data Analytics, International Relations, Political Science, Operations, Supply Chain, Business Intelligence, Analytical disciplines etc.)
• Relevant management experience in a global workforce planning / supply chain/ operations management and/or military/government/law enforcement/ corporate threat, supply chain risk monitoring experience
• Excellent communication skills (written and verbal)
• Professional demeanor and ability to communicate with all levels of business leadership and staff
• Strong self-discipline and self-management skills, able to work effectively as part of a team or on a single contributor project
• Good project management skills, with keen interest in driving business outcomes
• Practical knowledge of SQL and Python are preferred
• Familiarity and mastery of various technology platforms, such as geospatial tools, news aggregators, scraping platforms are preferred