Job Description

Get to know the Team: Fulfilment Team acts as a horizontal platform tech family with the goal of deepening fulfilment capabilities for all grab businesses in a platform manner and provide them solutions which help connect our driver partners to grab Get to know the Team: Fulfilment Team acts as a horizontal platform tech family with the goal of deepening fulfilment capabilities for all grab businesses in a platform manner and provide them solutions which help connect our driver partners to grab customers for highly reliable, cost efficient and faster transportation and logistics platforms. We are looking for a Senior Product Designer with knowledge of experience working across different countries and markets within Southeast Asia. If you have a user-centric approach, have an eye for detail, belief in working on refined pieces of digital experiences that are to the point, trendy and yet pushing the boundaries. Sounds interesting Then this is the home for you! As a Senior Product Designer and influencer of your team, you will help us understand the needs of our customers and advance design practices throughout the group. You'll be part of a cross-functional team, and you need to collaborate daily with a diverse and highly motivated set of specialists who deliver exceptional experience and business results. Get to know the Role: Collaborate closely with Design and Product leadership to define features and communicate ideas effectively to achieve the right outcome. Work cross-functionally with Product, Analytics, Engineering and Business partners to understand the business impact of your systems and show good judgment when making trade-offs. Take ownership of design by providing a system-wide view and caring for product design team rituals that ensure more robust work across the entire team. Work independently and efficiently on multiple projects of different and scope while taking a long-term view of how it fits Grab's holistic vision. Analyse user behaviour, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals. Conduct and facilitate ideation sessions, design validation, and usability testing to ensure the highest product quality standards. Deliver flows, prototypes, sketches, and high-quality visuals that set the standard for design excellence, and offer a straightforward narrative for others to pick up and continue with. Solicit feedback and resolve issues beyond the scope of your team and work closely with Engineering to ensure high-quality implementation and user experience. Bring perspective and provide context for current and future UX patterns and behaviours and make the appropriate trade-offs. You actively shape the future of our Design organisation by improving design processes, and mentoring other designers. What you should have: You have 4+ years of experience in design. You have an outstanding portfolio (online or PDF) with clearly defined problems and solutions which reflects your approach to problem-solving, design process, and final design output. Experience collaborating across team boundaries as an individual contributor with diverse teams in a dynamic and rapidly changing business-minded environment. A good storyteller and communicator can translate complex systems and structures into quick prototypes that are easy to understand for various stakeholders. You use quantitative and qualitative data sources to inform your design decisions. You have successfully delivered multiple medium and large-d projects as a Design Owner, coordinating numerous design teams. You define problems, design, validate, and deliver user experiences that solve complex problems generating positive feedback. Your work is consistent and of high quality (e.g., intuitive, solves the problem, pixel-perfect etc.) and incorporates best practices. Your team trusts your work. Your design reviews tend to be rapid and quality oriented (proportionate to task complexity). You provide constructive feedback for other peers. Good to have: Regional experience working across different countries/markets within Southeast Asia, including understanding general cultural and localization differences.