Job Description

Short Description

Advancement Office is seeking a Manager/Senior Manager, Advancement Services who will be a strategic collaborator in providing support to the Advancement Office.

The incumbent reports to the Director and plays a key role in supporting all areas of the Advancement Office. He/she will be responsible for managing the donor database, data analytics, donor research and other admin duties. The ideal candidate is meticulous and detail-oriented while being collaborative, organised and strategic to meet the university's philanthropic goals.



Advancement Services

• Develop and maintain efficient database systems for data entry, gift processing, prospect research and relationship management.
• Ensure compliance across the Advancement Office.
• Design and implement database queries and data exports to analyse giving trends and outcomes for the department.

• Work with ADV Comms and other departments to produce ADV reports.
• Assist in the preparation of other reports, if any.

• Work with Finance to ensure that all donations are properly recorded and reconciled.
• Manage pledge fulfilment.
• Generate data analyses for donor proposals.
• Conduct research on prospects and donors.

• A Bachelor's degree.
• Minimum 5 years' experience in donor data management.
• Strong interpersonal, verbal and written skills and the ability to collaborate, build alliances and achieve results within a population that may possess competing interests, opinions, and/or expectations.
• Good verbal and written communication skills; effective organisational skills and strong detail orientation; the ability to speak and present credibly and effectively about higher education and the goals and mission of the university.
• A high degree of customer service orientation, personal motivation and commitment to values that support the university's philanthropic mission and vision.
• An ability to maintain a high level of confidentiality with respect to prospects and donors.
• Good knowledge of MS Office (Word, Excel, PowerPoint) and donor database software (Raiser's Edge).