Job Description

Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.


Publicis Sapient is looking for a results-driven Program Manager to join our team of innate problem-solvers. You will lead exciting digital transformation programs from presales to ‘go live’. As a project management expert with an agile mindset, you plan, solve the unexpected, and always innovating new ways to exceed the client’s expectation. This role requires an individual who can empower and motivate the teams to bring about successful change. This role is an excellent opportunity for someone who would like to join an international global organization with a ‘start-up’ mentality. We highly value Openness, Collaboration, Learning Mindset, and partnering with our clients to drive Positive Outcome. Your Impact:

• Support in business development initiatives and participate in pitches to prospective clients in South East Asia
• Act as the client point of contact to understand their business needs, manage and control program objectives
• Work with domain experts and clients to define project objectives, approach, plan and budget
• Oversee the overall program activities, controlling needs, schedule, cost and quality
• Lead diverse multi-skilled teams to deliver integrated solutions that achieve measurable business results
• Facilitate stand-ups, workshops, decision making and conflict resolution
• Keep track of project financials and deliver the programs as per the sold-as margins
• Identify, manage and help to mitigate project issues and risks

Qualifications
Your Skills & Experience:

• 7+ years of program/project management experience in delivering digital or technology-based solutions
• Agile-based, leading digital transformation, customer experience CX or digital projects experience
• A mindset for owning the set-up of the end to end delivery process and tools
• Strategic and consulting focused management with C-level executives to nurture trusted relationships
• Leading multiple projects and client engagement with revenue, quality and timeline accountability
• Proven in delivering enterprise programs and comfortable working with globally distributed team
• Bachelor’s degree or equivalent

Set Yourself Apart:

• Client facing, leading Projects/Program Delivery in digital transformation, consulting and technology
• Financial Services (Banking) industry knowledge
• Open Banking knowledge is a plus

Additional Information
Benefits of Working Here:

• At the forefront of digital transformation
• “Plugged” into a truly global organization with a start-up mindset
• Career growth and training opportunities
• A collaborative, agile and diverse regional team
• Comprehensive insurance and medical benefits

Career Level: Mid to Senior - Manager