Job Description

Location(s): Singapore

City/Cities: Singapore

Travel Required: 00% - 25%

Relocation Provided: Yes

Job Posting End Date: November 6, 2023

Shift:

Summary:

The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We\xe2\x80\x99re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We\xe2\x80\x99re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

Learn more at Coca-Cola Journey at www.coca-colacompany.com and follow us on Twitter (@CocaColaCo), Instagram (@thecocacolaco), Facebook (@thecocacolaco) and LinkedIn.

Position Overview:

The position will be responsible for end-to-end implementation of APAC Customer & Commercial IT solutions with, from definition, initiation, planning, implementation to operation-state (including documentation, problem & resolution management) across APAC mainly focusing on South Pacific cluster. This person will lead the project management of transforming the business through digitization in the agreed scope, timeline & investment. This role shall provide subject-matter-expert in business digital transformation, systems & processes relating to Customer & Commercial functional areas. The position will be a member of the ASEAN & South Pacific (ASP) IT team & APAC IT Customer & Commercial (CCL) Systems team & reports to APAC CCL IT COE Leader.

Relocation Support may be provided for this role.

In instances where relocation is provided, applicable mobility support, as approved by the business will apply. This will be determined at time of offer. All policies are subject to amendment, revision, or discontinuance at the sole discretion of the Company.

Key Results:

• Establishment of best practices in business transformation through digitalization
• Simplified/Streamlined business processes & practices with documentation
• Customer & Commercial solutions implementation that meet established criteria for business value, cost, time-to-deliver, SLAs & scalability

What You\xe2\x80\x99ll Do for Us :

• Work with APAC IT CCL COE Leader, to prioritize, develop & deliver the Customer & Commercial solutions plan & timeline with Agile mind-set
• Project lead with multi-functional, regional, business units & bottlers to manage & deliver the agreed solutions, sprints & releases within the timeline & budget
• Responsible for supporting CCL solutions and managing escalations for the business to vendors and partners as required.
• Responsible & accountable for leading business digital transformation & solution implementation in the following areas:

Digital Commerce

• Business to Business (B2B)
• Business to Consumer (B2C)
• Direct to Consumer (D2C)
• Food Service Aggregators (FSA)
• Online to offline (O2O)
• Online execution survey (eRED)
• Payment Solutions

Customer & Commercial Execution

• Sales force automation (SFA) & execution
• Customer Service Excellence (RED, IoT, Vending machine, cooler, AI/Image Recognition)
• Alternative channels & Routes-to-Market (RTM)

Job Requirements:

• Experience in FMCG industry, preferably Customer & Commercial functions
• Minimum 8 years of strong track record in leading, delivering & managing complex regional IT & business digital transformation solutions in a large global corporation with multi-stakeholders, multi-functions & cross-country IT delivery teams
• Strong communication & influencing skills in a matrix & global environment
• Deep understanding of SDLC & Project Management, particularly Agile/Scrum methodologies
• Strong experience in management, evaluation & negotiation with multiple service providers/vendors

• Experiences on the following technology:

• Salesforce Sales & Service Cloud
• eCommerce platforms for B2B, B2C, B2B2C, O2O
• Payment solutions
• Date warehouse & data management tools (preferably Tableau, Power BI)
• IoT technologies

• Willing to take frequent conference calls out of regular office hours
• Ability to travel

Qualifications

• Bachelor\xe2\x80\x99s degree in Information Technology or related
• Certifications in PMP/Agile/Scrum/BA will be preferred

Core Competencies - The following is a list of top Core Competencies needed for the job.

• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others\' energy to consistently deliver results that meet or exceed expectations.
• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
• Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
• Lives the Values: Demonstrates the values of The Coca-Cola Company through words, actions, and by example; fosters an environment that reflects the values of the company.

What We Can Do For You

Large & Connected Network: Ability and exposure to cross-functional connected teams across the country and globe allow you to enhance and maintain global connections that allow us to move faster and learn from others.

Innovative Technology: We utilize and lead the market with our large supply chain network and state-of-art technology we use each day.

Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.

Compensation & Benefits: Competitive benefits package that start on day one of employment

Skills: Budget Management, Communication, Data Analytics, DOT Regulations, Influencing, JDA (Inactive), Microsoft Office, Microsoft Power BI, Oracle Transportation Management, Problem Solving, SAP Manufacturing Execution (SAP ME), Supply Chain, Tableau (Inactive), TMS Systems, Transportation Logistics, Transportation Planning

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what\xe2\x80\x99s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors \xe2\x80\x93 curious, empowered, inclusive and agile \xe2\x80\x93 and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Coca-Cola