Job Description

What the role is:The person will be a part of the Communications and Marketing team and in charge of developing and executing key campaigns. The person should have experience working with content providers and Key Opinion Leaders (KOL) to drive campaign objectives and manage internal and external stakeholders. Works with NCSS\' Strategic Communications and Brand & Digital Communications units and NCSS Divisions to effectively plan and implement integrated communication campaigns and publicity initiatives to engage NCSS\' stakeholder groups.
The person should be a self-starter, independent, and resourceful. This role requires coordination with MSF Communications Division and NCSS Divisions to leverage content and amplification through channels and platforms. In addition, the person should be familiar with the procurement process and have working experience with external agencies and vendors.What you will be working on:\xc2\xb7 Develop and execute end to end integrated marketing communications plans based on target audience profiles and the programme intent. Use data insights to recommend best media mix and communication channels.\xc2\xb7 Develop messages based on the overall objective and adapt messages based on platforms, audiences, and content formats.\xc2\xb7 Develop and lead the execution of Marketing communications, which includes management of content production, media plans and marketing timelines to create impactful and measurable engagement with target audiences.\xc2\xb7 Lead in strategy, media planning and implementation of to maximise measurements and optimise media budgets.\xc2\xb7 Manage marketing partners and develop collaborative partnership activities to support campaigns.\xc2\xb7 Knowledge of Whole-of-Government indicators and conducts data analysis and evaluation of different marketing channels.\xc2\xb7 Track and monitor budgets to ensure marketing approaches and spending are aligned to support NCSS communication objectives.\xc2\xb7 Regularly review and update processes to ensure they are efficient and effective.\xc2\xb7 Provide counsel/input to marketing and digital plans of business teams and obtain necessary approvals for all marketing collaterals and assets.\xc2\xb7 Engage agency partners and manage agency renewals based on the review of performance indicators.Use media monitoring tools and analytics to measure effectiveness of marketing strategyWhat we are looking for:Personal Competencies:

• Excellent written and spoken communication skills.
• Able to multi-task and manage competing priorities.
• Adept at collaborating and managing multiple stakeholders.
• Problem-solver and a driver of positive change
• Self-motivated, results-driven, and meticulous

Skills & Knowledge:

• At least 6 years of relevant professional experience in marketing and campaign measurement with a track record of success.
• Experience working with senior management and can translate management goals into measurable outcomes.

• Familiar with multimedia platforms and content creation on multiple channels.
• Ability to mentor more junior members in the team.

About National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service