Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Team Summary

Reporting to the Regional Risk Officer, the Corporate & Regional Risk Services team is responsible for:

• driving general Risk Strategy for AP to protect Visa and promote trust in the ecosystem
• supporting the effectiveness of AP Risk covering Corporate Risk, regulation, innovation, analytics
• managing risk for the Global Issuing and Acquiring clients, and
• liaising with Global Risk and AP regional cross functional teams

What a Senior Manager, Regional Client & Risk Services does at Visa

The Senior Manager, Regional Client & Risk Services will partner closely with the Regional Risk Client Engagement lead in AP. She/he will play a central role in the client facing team supporting tier 1 regional clients and fintech, lead Data & Technology projects and support strategic projects to drive greater Visa differentiation for Risk Asia Pacific. This role will work very closely with the in-market Risk Managers, hub Risk and cross functional colleagues identifying needs whilst liaising with respective Global Risk teams for guidance, support and implementation.

Specifically on regional client management, she/he will:

• Be the risk manager for a select number of tier 1 issuers, acquirers and fintech partners in Visa Asia Pacific to engage and deliver engaging content on key initiatives, highlight areas for performance improvement and enable our clients to meet and solving security and risk challenges
• Work closely with in-market risk managers to understand the challenges at a market level while distilling insights for regional relevance
• Advise the account teams and hub & global functional leads on strategies related to complex operational, financial, legal and regulatory risk exposures

As the Risk Manager for these highly complex and multi-market clients, she/he is responsible to uphold trust in the Visa brand, championing security in the industry, differentiating Visa in the eyes of clients and key stakeholders whilst maintaining the integrity of the complex and fast evolving payments ecosystem.

Specifically, on Data & Technology, she/he will:

• Identify, design and implement best-in-class analytics, benchmarking and diagnostics providing compelling and actionable insights empowering better decision making
• Advise and support global data/analytics projects to meet the AP Risk client and internal needs
• Lead proactive and reactive complex, ad hoc analytics needs from risk managers

In addition, she/he will support the Head of Corporate & Regional Risk Services on ad hoc global and regional strategic and operational initiatives that help Risk leaders better run their business in AP.

Why this is important to Visa

Visa owns the most recognizable global brand in the financial services industry. With new and diverse players entering the payments ecosystem, constant innovation and increased government intervention, the industry is highly complex with a quickly evolving risk landscape.

The Senior Manager, Regional Client & Risk Services will play an important role in shaping Visa\xe2\x80\x99s enterprise and operational risk strategies during a period of rapid innovation in the payments industry. From enabling new channels to incorporating new technologies (e.g., Tokenization, EMV 3DS) and expanding payment ecosystem (e.g. 3rd party service providers), she/he will have the opportunity to help clients to mitigate risks and innovate responsibly. She/he will be a catalyst for transforming the Global Clients AP risk strategy and AP client facing data and technology tools, with the end goal of championing payments security & forging deeper client relationships.

Projects you will be a part of:

The Senior Manager, Regional Client & Risk Services will be a crucial member of the Corporate & Regional Risk Services team, the Global Clients teams and the key liaison to the regional global clients\xe2\x80\x99 teams. Project examples:

• Manage relationships with global issuers and acquirers (including resolving fraud & data breach events, providing stakeholder training, responding to adhoc queries & analytics requirements, and identifying opportunities to enhance the payment ecosystem and advance risk management best practice)
• Lead responsible innovation initiatives to mitigate risks and embrace technology improvements
• Roll out of AP pilots for state-of-the art data technology projects

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What you will need

• 10 years of experience across risk technology products / solutions
• Proven track record in strategic and analytical thinking, relationship and project management
• Extensive international experience or work experience in a multinational corporation
• Profound understanding of current and emerging payments (risk) trends, including regulation, market environment, competitive landscape, technology and the threat of data breaches.
• A track record in developing effective risk mitigation strategies and to sell those strategies to colleagues
• Client focused, while aligning business objectives and rigorous risk management processes
• High energy, confidence and humility are key traits
• Full ownership, goes beyond the minimum requirements, not a \xe2\x80\x9ccheck-the-box\xe2\x80\x9d mentality
• A proactive and solution-oriented problem solver who gets things done within a matrix organization
• Proven ability to communicate and influence across all levels, both internally and externally
• Undergraduate degree from top-tier institution required

What will also help

• Deep expertise of the payments ecosystem preferred or alternately, good understanding of payments business and associated risks
• Have excellent written and verbal communications skills
• Strong project management skills, able to multi-task and pursue multiple initiatives simultaneously
• Intellectually curious: finds stories in the data, not afraid to ask the right questions, demonstrated track record of mining data & intelligence for game-changing insights that generate big impacts
• Graduate degree with a focus on general management will be preferred

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa