Senior Manager, D2c Marketing

Singapore, Singapore

Job Description



Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Demand generation

  • Responsible for demand gen programs to drive NPI & sustained sales on both razer.com
  • Support category team\xe2\x80\x99s sales plan to achieve sell through targets by coordinating the overall D2C GTM plan & driving the half yearly execution plans
  • Collaborate with GMK and key stakeholders to run successful digital programs via all relevant digital marketing channels including but not limited to digital advertising platforms, social media, affiliates, CRM
  • Coordinate with creative teams all assets production and brand communication


Customer acquisition and retention
  • Develop insights from knowledge of the gaming space, gamer personas, that can be translated into actionable programs to effectively target & acquire customers
  • Drive customer sign up of Razerstore Rewards program
  • Increase customer lifetime value measured by re-purchase frequency & AOV
  • Improve visibility & attractiveness of the Razerstore Rewards program through creative activations, collaborations within the Razer eco-system, and advertising spend


Increase online traffic
  • SEO & SEM: Develop strategy & plans, to maximize traffic volumes
  • eSports: Drive relevant activations to attract & convert eSports fans on Razer.com
  • Community engagement: Work with community team to define social media content, within brand guidelines, to build engagement with Razer fanbase, with the ultimate goal of improving consideration & conversion metrics


Owns the marketing OPEX budget
  • Data driven approach in all aspects of marketing spend allocations, with clear KPIs, to drive high ROI
  • Effective tracking of ROAS & KPIs, management of spends within budgetary guidelines
  • Give inputs to GMK\xe2\x80\x99s media plans (either funded by OPEX, or Partner funds) to ensure alignment with Razer.com revenue targets


Pre-Requisites :
  • Minimum 10-12 years of relevant experience in building marketing strategy from research, brand positioning and executing the strategy
  • Demonstrable experience in designing and implementing successful Digital Marketing Campaigns and O2O programs
  • Proven results in driving program to increase customer acquisition, retention and lifecycle
  • Strong understanding of how all current digital marketing channels function
  • Solid knowledge of online marketing tools and best practices
  • Possess experience with SEO/SEM, Google Analytics, CRM software and loyalty program
  • Familiarity with user experience, optimisation and Brand positioning
  • High competence in analytical, project and stakeholder management
  • Strong team management and communication (written and verbal) skills
  • Proven ability to manage budgets


Are you game?

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Job Detail

  • Job Id
    JD1383572
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned