Job Description

StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.



Ready to make an impact and drive change? Join us and #BeTheChange !



Learning & Development (L&D) Senior Manager



Enable a skills driven workforce



Support the rollout of StarHub's Learning & Development plan and its embedment into key HR Functions (e.g. Performance Management, Talent Management etc.)



Leverage HR System to identify pertinent skills gaps and learning needs



Drive the achievement of key success metrics for Learning across Organization / Divisions



Measure and report effectiveness of Training programmes in achieving Business goals outcomes



Develop Corporate Learning Framework



Undertake Learning Needs Analysis across StarHub to identify skills strengths and gaps so that Training undertaken by StarHubbers is proactive



Identify, build and operationalize Technical Skills Frameworks for key Job Families



Successfully Execute StarHub's Leadership and People Manager Programmes



Support organization-level training programme owners (e.g. Onboarding, Cybersecurity, Design Thinking, etc.) in achieving learning outcomes



Analyse and optimize collaboration with providers that best fit StarHub's workforce Core and Technical Skills needs



Identify and leverage Government Grants and Learning Initiatives to augment StarHub's training budget to achieve Organization and Division learning goals



Enhance StarHub's Culture of Learning



Lead and run Organization level Learning Engagement Activities (e.g. Lunch & Learn)



Plan and execute Organization-level learning programmes to build a culture of learning



Support Divisions to build up Learning Culture through Engagement activities



Work with stakeholders to achieve of Organization-Led and Self-Directed learning hours

Qualifications



At least 8 years of Learning and Development experience.



Experience in linking Learning needs with Business Outcomes



Desire to build and drive a Skills-powered organization



Digitally-savvy and adept with the use of digital Learning tools (e.g. LinkedIn Learning)



Strong inter-personal and communication skills



Experience in Instructional Design beneficial



Working knowledge of SuccessFactors LMS beneficial



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