Job Description

• Core member of the programme team to spearhead Business IT Transformation to new platform together with the IT team that enable 250+ service providers in intermediate and long term care sector, healthcare institutions and social service agencies Core member of the programme team to spearhead Business IT Transformation to new platform together with the IT team that enable 250+ service providers in intermediate and long term care sector, healthcare institutions and social service agencies to apply and claim for the sector grant schemes in an efficient and effective manner Work with external and internal stakeholders on business process redesign coupled with change management to enable seamless application and claim processes and ensure robust governance framework is in place Modeling business processes and identifying opportunities for process improvements Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts Gathering, validating, and documenting business requirements for the creation of product backlog Implementing and testing solutions with the development of test cases and training guides Supporting business transition and helping to establish change Recommend controls by identifying problem areas and writing improvement procedures as well as standard operating procedures. Job Requirements Degree in any discipline with at least 8 years of relevant experience in workflow and/or process planning and design Detail oriented, analytical and inquisitive Ability to bring impact to operations and effect changes without being confrontational Strong ability to handle ambiguity and high work pressure in a fast-paced and dynamic work environment Good time management skills to meet project timeline Possess good written and verbal communication and presentation skills Versatile in working independently as well as an effective team player.