Job Description

The Role Responsibilities
We are looking for a detail-oriented technical Program Manager or Senior Project Manager to oversee all program\\project operations from inception to execution. The Program manager is responsible for maintaining budgets, enforcing deadlines, and supervising team members
Responsibilities

• To be successful as a technical Program Manager you must be highly organized. A good Project Management team member can multitask successfully under pressure and handle multiple projects
• Oversee, manage, facilitate, and execute the delivery of Infra & SaaS based Voice, Collaboration & Communication Projects & Program
• Develop a deep understanding of our clients requirements and how best to respond requirements perspective - taking into consideration their past experiences, their immediate challenges, and their strategic roadmap.
• Planning - collaborate with stakeholders to develop a program management plan to deliver the infrastructure solution as designed, on time and to budget - and in accordance with the banks infrastructure delivery lifecycle process.
• Ensuring availability of required resources to deliver projects to the agreed timeline and budget.
• Closely manage Bank\'s critical and top projects wherever and whenever required as Project Manager
• Supervise team members within and cross domains and ensure that deadlines are followed.
• Maintain the budget allocated for every project.
• Enforce health and safety protocol, make sure signs of stress are escalated to program or Portfolio head.
• Prepare progress reports for senior management and run steering meeting monthly or whenever required
• Identify the resources needed for the project and source these materials.
• Work closely with PMO teams to ensure Bank standard are adhered and closely follow for any project to avoid any standard breach
• Identify, mitigate and communicate key assumptions, issues, risks and dependencies to master projects & relevant control and governance committees.
• Oversee the implementation of project improvements.
• Ensures internal process, standards and risk compliance (including security, regulatory and audit requirements) are met
• Ensuring that systems are commissioned following appropriate change control processes, and with knowledge transfer, training and required operational documentation provided to the Business-As-Usual (BAU) teams
• Highlight, document and escalate risks and issues for management attention and or provide mitigation plans
• Where required, re-engineer solutions due to any changes in scope, ensuring effective project change control and reforecast.
• Review of solutions post-implementation & follow through to project sign-off & closure
• Must be able to manage external (vendor) resources.

Strategy

• Supports the program strategy

Business

• Facilitates customer journey

Processes

• Highlights and addresses process gaps

People & Talent

• Supports diversity

Risk Management

• Applies stringent risk management practices

Governance

• Adheres to bank standards

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Service Heads, Global Head, CIOs, Business Owners, Application Owners, Heads

Other Responsibilities

• Good to have exposure (preferably 1 or more technically in depth) and understanding of infrastructure technologies; including open systems (UNIX/Windows), databases, storage area network, local/wide area networks, middleware, application servers, software development environments, high availability, systems management, and security infrastructure.

Our Ideal Candidate

• Scrum Expert / Program Manager with 12 years experience
• Good to have PMP certified

Role Specific Technical Competencies

• IT Project & Program Management
• Hybrid approach of Project Management (Agile & Classic)
• Collaboration & Communication Management
• Risk Management
• Budget & Time Management
• Problem Solving & Decision Making
• Project and Program Leadership

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

eFinancialCareers