Job Description

What the role is:We are looking for a Data Strategy and Governance officer to define and implement key initiatives under STB\'s data strategy to enable STB to be a data-driven organisation.Working with the Chief Data Officer and directors in Technology Transformation Group (TTG), you are required to develop the data strategy to enable STB to, achieve its vision of being a data driven organisation. You are also expected to prioritise and ensure implementation of key initiatives identified in the areas of data exploitation, systems development and data governance and management to achieve the business outcomes laid down in the data strategy. This includes how we leverage data to obtain a deeper understanding of our visitors so as to fine-tune our outreach and encourage footfall and/or spend; and how we leverage data to establish a 360-degree view of key accounts to better support and develop our industry. Underpinning this would be the development and improvements to be made to STB\'s data governance and management policies, frameworks and processes.As STB officers are a key resource in enabling the realisation of being a data-driven organisation, working with the Chief Data Officer and Human Resources, you play a critical role in identifying suitable programmes and initiatives to uplift the data competencies of business users in STB in accordance with their job roles. The intent is to ensure that officers acquire the necessary data skills that are expected of them to be effective in their job.What you will be working on:1. Collaborate with divisions in Technology Transformation Group (TTG) and Marketing Group (MG) to define and implement data standards for key visitor data to facilitate cross-analysis, and work with relevant divisions to assess learnings from pilots and recommend approaches moving forward to achieve visitor outcomes identified in the Data Strategy.2. Collaborate with divisions in TTG, Experience Development Group (EDG) and Policy & Planning Group (PPG) to define and adopt common data standards and house all interactions to establish a 360-degree view of key accounts to better support and develop our industry.3. Work with Chief Data Officer (CDO) and system owners to establish and strengthen data governance and management policies and practices in STB to ensure continuous compliance and uphold trust with our stakeholders.4. Advice internal business stakeholders on data governance and management best practices to ensure compliance to regulatory requirements.5. Develop and conduct data governance and management trainings and associated communication rollouts to internal stakeholders.6. Work with CDO and HR to identify and implement suitable programmes and initiatives, such as formalised training, share-share projects and/or brown bag sessions, to upskill officers\' data capabilities.7. Prepare the Annual Data Report and Annual Government Data Strategy Key Performance Indicator Report for submission to MTI and GDO.8. Provide regular updates on the progress of the initiatives under data strategy to senior management.What we are looking for:At least 8 years of relevant experience, preferably in a similar roleStrong analytical and conceptual thinking skills with an eye for detailStrong verbal and written communication skills, effective in building trustStrong planning, organisational and time management skillsAbility to multi-task and work well under pressureAbility to work independently and as part of a teamKnowledge of data governance and data management frameworks and processesKnowledge of master data managementExperience or familiarity with data management toolsKnowledge or experience with local and global data regulations and laws, e.g., PDPA, GDPR.Knowledge of applying data analytics concepts to businessExperience in change managementAbout Singapore Tourism Board:The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore\'s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care. What can you expect as part of #TeamSTB? \xe2\x80\xa2 Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career. \xe2\x80\xa2 Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work-life effectiveness. Award-winning Workplace \xe2\x80\xa2 Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016) \xe2\x80\xa2 Singapore\'s Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021) \xe2\x80\xa2 NS Mark (Gold) Accreditation For more information on STB, please visit https://www.stb.gov.sg.

Singapore Tourism Board