Job Description

What the role is:

We are looking for resourceful and service-oriented individuals to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at a crematorium at Mandai and will play a key role in providing after-death care services.

What you will be working on:

You will be responsible for the following:

Lead a team to work with the existing construction and consultant team to oversee the progress of the construction works and subsequently take over the Mechanical & Electrical systems/equipment and building facilities & structures in the various construction phases.

Lead and manage a group of technical and operations staff in the safe and efficient operation of the crematorium.

Lead and manage the maintenance team of the crematorium to achieve optimal maintenance standards.

Plan and implement preventive maintenance and overhaul programmes for the crematorium facilities and equipment

Manage operations for special annual festivals such as Qing Ming

Review and monitor cremation processes to enhance productivity and service standards.

Handle and manage feedback/appeals from members of public.

Perform other duties assigned by supervisor.

What we are looking for:

Requirements:

At least 5 years of working experience in environmental public health, or other fields with operations or service management in a leadership position

Experience in the operations and maintenance of process plant equipment would be an advantage

Able to lead, interact and foster teamwork

Able to handle adverse situations and difficult customers

Proficient in Microsoft Office Applications, e.g. excel functions, creative presentations

Good problem-solving, writing & communication skills

Keen to take initiatives and carry out plans

Pay attention to the finer details

Organised and able to multi-task

Mature, independent, responsible and resourceful

Self-driven and always ready to strive for improvement

Willing to work in after-death care services environment

Able and willing to work on weekends and public holidays

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

About National Environment Agency:

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations. For more information, visit www.nea.gov.sg

National Environment Agency