Job Description

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• JOB PURPOSE

• Works closely with the Divisional Director, nurses and all staff in the team.
• Focuses on the continual process and operations improvements, planning and quality assurance.
• Providing leadership and oversight for safe and competent community care delivery in alignment with the organisational strategic directions and national healthcare priorities.

• DUTIES & RESPONSIBILITIES

Management:- Manage the programs which includes operations, planning and maintaining work systems, procedures and training that enable and encourage the optimum performance of the staff- Evaluates the service standards and drives continuous improvement in productivity, quality of care and client experience.- Establish and maintain relevant control and feedback system to monitor program\'s operation through various methods which includes conducting surveys and home visits- Review performance data that reports service quality and measures the program\'s efficiency and productivity- Develop and drive strategies for multi-dimensional care integration to improve quality and cost-effectiveness of care for individual clients and the population- Build relationships and connections for community care networks and resources to facilitate care transition and integration- Participate in opportunities to influence local and national policies on community care capacity and capability building- Engage with stakeholders to influence healthcare policies, legislations and the professional regulatory framework relating to community practiceClinical:- Oversees the development and implementation of evidence-based nursing guidelines and protocols within the available clinical governance framework.- Identify high potentials and provide mentorship to develop effective nursing leaders. Implement strategies to promote staff welfare and raise staff morale- Develop strategies and sustain a talent pool for succession planning and mentorship to develop effective nursing leadersOthers:- Coach, mentor and develop staff capabilities. It includes overseeing new employees settling in, providing training and career development opportunities- Manage the implementation of crisis interventions and emergency procedures in crisis situations- Plan and implement strategies for the management of health threats- Performs any other ad hoc duties as assigned.COMPETENCIES (KNOWLEDGE, SKILLS & EXPERIENCE NEEDED FOR THE JOB)CompetencyEssentialDesirable- Proficient in clinical skills.- Assess and prioritise health risks, needs and resources to develop, implement and evaluate strategies for optimising health outcomes of population segments- Drive change, foster a collaborative culture; cultivate dynamic and competent care teams and networks to shape the community care landscape- Synthesise knowledge issues in a field of work and the interface between different fields, and create new forms of knowledge- Employ advanced skills, to solve critical problems and formulate new structures, and/or to redefine existing knowledge or professional practice- Demonstrate exemplary ability to innovate, and formulate ideas and structures- Develop awareness of one\'s role and abilities, enhance capabilities and manage behaviours and practice to achieve professional and/or organisational goals- Integrate best practices and research evidence in the delivery of care to achieve optimal client and population outcomesQualifications:- Bachelor Degree in Nursing and/or Specialist Diploma in Gerontology and/or Advanced Diploma in any discipline is preferred- Minimum 10 years of clinical work and relevant working experience as a Nurse Manager- Good analytical, problem-solving, communication and interpersonal skills- Proficient in basic computer skills- Ability to speak dialects is an advantageOther Information:To support from Mon-Fri from 8.30 am to 6 pm.About Us:THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors\' Community, and Therapy.

Thye Hua Kwan Moral Charities