United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
Process client onboarding on eServices, internet banking services setup and maintenance
Liaise with Business Units on referral or query and handling investigations
Prepare statistics and reports
Perform static data maintenance for customer
Other responsibilities as delegated by Supervisor
Job Requirements
Work Experience Desired
Preferably 1-2 year of work experience in banking Operations
Familiar with KYC or MAS626 regulation will be an advantage
Preference for candidate who had ever done callback verification to customer
Familiar with Business Internet Banking
What are the Attributes/Personality traits required?
Self starter, fast learner and committed
Able to work independently and a team player.
Able to adapt to new technology / systems
Can multi-task and able to work under pressure
Able to work in a fast pace environment and posses good typing skills
What are the Skills/Technical Ability required?
Computer literate with good Microsoft office skill such as words and excel
Meticulous and diligent with an eye-for-details
Possess good communication and analytical skills
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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