Senior Officer, Customer Info Services, Retail Recon & Investigation Centre

Singapore, Singapore

Job Description


About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Fulfil requests/ orders from internal stakeholders within the Bank and external parties such as Law Enforcement Agencies, Government Authorities, Solicitors and Regulators. Requests include orders such Production, Bankruptcy, Liquidation, Court, Garnishee, Injunction and Estate.
  • Prepare daily and monthly statistics reporting.
  • Ensure requests are processed with accuracy within standard Service Level Agreement.
  • Ensure that all requests must be fulfilled within regulatory and compliance guidelines.
  • Participate in process improvements and division automation initiatives.
Job Requirements
  • University degree holder in any discipline with 1 to 2 years of working experience in banking industry. Fresh graduates are welcome to apply.
  • Prior knowledge/ dealings with Law Enforcement Agencies, Government Authorities, Solicitors and Regulator will be an added advantage.
  • Possess good command of written and spoken English.
  • Possess strong interpersonal skills and display resourcefulness to resolve issues/problems.
  • Data driven and result oriented, with strong analytical skills; high level of attention to detail.
  • Highly motivated self-starter who can contribute independently and be an excellent team player.
  • Be energetic, versatile and be constantly ready to accept to perform duties beyond stated scope.
  • Proficient in PC skills including MS office applications.
Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies

1. Strategise

2. Engage

3. Execute

4. Develop

5. Skills

6. Experience

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UOB

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Job Detail

  • Job Id
    JD1330163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned