Job Description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Officer, Service Delivery - Global Banking and Markets.

Principal Responsibilities

• Manage multiple Fund Managers and be their point of contact in handling to queries and requests
• Perform Daily, Periodic and Adhoc Processing and related Transfer Agency ancillary activities
• Ensure reporting to fund managers and distributors are completed timely as per defined Service Level Agreement
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation and resolution
• Ensure timely preparation and submission of Monthly KPI and incident reporting
• Ensuring timely update of the Fund Manager's Standard Operating Procedures
• Review of Fund Manager's Operating Memorandum and Prospectus against Fund Set-up templates and other related set up and creation
• Service oriented and client focused, proactive and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Undertake and lead projects as assigned from time to time including User Acceptance Test

Requirements

• A minimum 3-5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills
• Strong Team Player and have the ability to motivate others

To be considered for this role, the relevant rights to work in Singapore is required.

You'll achieve more when you join HSBC.
http://www.hsbc.com/careers%C2%A0 www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.