Job Description

Key Responsibilities

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1. Strategic Business & Operations Leadership

Develop and execute operational strategies to drive club efficiency, revenue growth and brand elevation Plan annual business target, operational KPI framework, P&L budget and productivity improvement programs Align entertainment, F&B, and VIP operations with market trends and brand experience Lead new venue development, renovation and expansion feasibility plans

2. Nightclub Operational Excellence

Oversee day-to-day club operations: bar, floor service, VIP rooms, entertainment, queue/door control Establish SOPs covering guest entry, service delivery, bar workflow, VIP protocol and after-event procedures Conduct operational audits to ensure safety, service, security, hygiene and lighting/sound quality standards Manage scheduling, shift planning and manpower optimisation

3. Entertainment & Experience Management

Curate international & local DJ line-ups, performers, MCs and entertainment partners Approve event concepts, theme nights, ticket pricing, VIP packages and guest promotions Oversee sound, lighting, effects, live performance and production coordination Drive premium guest experience and ensure seamless high-profile guest hosting

4. Sales, Marketing & Brand Management

Lead marketing planning and digital campaigns with marketing team Oversee branding consistency across social media, online platforms, events and influencers Develop membership programmes, VIP relations strategy and corporate partnerships Collaborate with PR agencies, ambassadors, promoters and night-life influencers

5. Finance, Compliance & Audit

Manage P&L, cost control, supplier contracts, inventory and asset management Review weekly financial reports, revenue dashboards and operational KPIs Ensure adherence to Singapore regulatory frameworks, including:

SPF Public Entertainment Licence

Liquor Licensing Regulations

SCDF Fire Safety

NEA / SFA hygiene compliance (if F&B operations involved)

Employment laws and Fair Consideration Framework

Implement responsible alcohol service policies

6. Security, Safety & Risk Management

Oversee security team & crowd-control operations Implement guest safety protocols, emergency procedures and incident management Ensure compliance with anti-harassment, drug-free and controlled-entry policies Coordinate external inspections and audits

7. People Leadership & Talent Development

Lead recruitment, onboarding, training and capability development for key operational teams Manage workforce planning including performers, FOH, bar staff, security and technical crew Build strong people culture, service excellence and discipline across shifts Set performance KPIs, performance reviews & incentive programs

8. Vendor, Partnership & Government Liaison

Manage relationships with liquor suppliers, entertainment agencies, AV vendors & security partners Coordinate with government bodies (SPF, SCDF, URA, NEA, MOM when needed) * Strengthen collaborations with ticketing platforms, hotel concierges and tourism partners