Job Description

Role Responsibilities

• The purpose of this role is to support the Head of Policy and Governance Operational Risk in discharging their accountabilities through delivery of the framework and infrastructure for effective management of operational risk SME risk areas, including Change Governance, Product Governance and Transaction Processing Risks.
• This role includes design, embedding, oversight and governance of the the 3 SME risk areas (as above) and associated policies and standards, inclduing providing guidance and subject matter expertise.
• The role-holder is responsible for supporting the development and enhancement of the 3 risk areas through policy governance and to support all Businesses and Functions in line with the Operational Risk strategy.

This will be achieved through delivery of the following:

• Advice & Engagement: Offering a point of deeper expertise around more technical areas of Transaction processing, change governance and product governance risks. Provide guidance and extensive training on various topics in the policy to the first and second line. Continuous collaboration with first and second lines to ensure the management and embedding of these three risks and adherence to policy minimum standards.
• Governance: Develop and inculcate the right policy, process, technology and governance architecture, in partnership with ERM and Group Management where appropriate.
• Regulatory and Audit: Lead the assurance activities to assess effectiveness and adherence of regulatory requirements, and ongoing monitoring and tracking of actions to closure. This requires data analysis and an ability to acquire a detailed understanding of the control landscape and analyse and interpret relevant MI.
• People & Risk Culture: Drive the engagement with Operational Risk enterprise-wide, supporting a culture that recognises and reflects effective management of these Risks in its operating model and its decision making.

Processes

• Continuously enhance the policy and methodology, keeping abreast of external practises through research and participation in industry forums.

People & Talent

• Coach and Mentor team members

Governance

• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver \xe2\x80\x98effective governance\xe2\x80\x99; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code od Conduct..
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Operational Risk Team
• Country Operational Risk Team
• Key other second line Risk colleagues
• Standards owner
• First Line stakeholders
• Group internal audit
• Key change, operations and technology partners / vendors

Other Responsibilities

• As delegated by line management from time to time

Our Ideal Candidate

• 12+ Years of experience in Non-financial risk/ ops risk expertise and oversight
• Experience in Operational Risk management, specifically with business knowledge/ experience
• Experience in Change Risk
• Experience in Transaction processing
• Experience in Product governance and/or oversight.
• A rigorous and analytical approach to risk management, with attention to detail and effective control execution and due diligence.
• Experience in enhancing policies and governance.
• Experience of business partnering, including the ability to synthesize and articulate complex and technical topics clearly to diverse audiences.
• Experience of assurance or audit
• Proven experience with co-ordination of many dependencies in a complex, large-scale environment.
• Good experience in stakeholder and team Management.
• Experience in the use of Excel for analysis of complex data and PowerPoint for communication purposes.
• People Leader experience.
• Ideally the role holder will have specific experience within the three risk areas and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Operational Risk function.

Role Specific Technical Competencies

• Operational Risk subject matter expertise
• Governance
• Change Management
• Business Product knowledge
• Business Transaction processing knowledge

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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