Job Description

Job Summary:

• Basic Salary: Up to $7,450
• Annual Wage Supplement & Yearly Performance Bonus
• Working Days: Monday to Friday
• Working Hours: 8.30am to 6.15pm
• Working Location: Greenwich Drive (company transport at AMK / Punggol / Tampines / Bedok / Sengkang / Tanah Merah / Pasir Ris / Jurong East)
• Well-known 3PL MNC firm with great career progression

Responsibilities:

• Lead the establishment of a new program from the ground up.
• Collaborate with the project team, vendors, and other stakeholders as needed.
• Hire and onboard staff for the setup and go-live phases.
• Manage the account and lead the program to achieve company objectives.
• Oversee overall cost management and ensure the profitability of the program.
• Supervise day-to-day operations, ensuring that KPIs are met.
• Address and resolve escalations promptly to maintain strong customer relationships.
• Ensure program inventory accuracy and integrity.
• Enforce strict adherence to quality and safety policies.
• Oversee and develop downstream leaders to ensure succession planning and staff development.
• Manage team dynamics and foster a positive working culture.
• Interface and engage with customers on operational, project, and commercial matters.
• Maintain and enhance customer relationships to ensure mutual benefit and sustainability.
• Assist the site manager with other issues as required.

Requirements:

• At least 4 years of relevant experience in a managerial position
• Knowledge in operational dashboards (e.g. Tableau, PowerBI) will be an added advantage.

• Proven track record of managing over 100 headcount.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Lee Han Xian (Jayden)Registration Number: R22111625EA Licence No: 06C2859(MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years\' experience do you have as an Operations Manager?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services