Job Description

Description 1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic Description 1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers. This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services. Responsibilities: Support for corporate and customer IT systems and projects in delivering services according to SOP to meet prescribed SLA. Perform system design, configuration and recommendation. Participates in technical research and development to enable continuing innovation of IT services Performance monitoring, preventive maintenance and patch management of servers to ensure optimum performance. To propose capacity upgrade or replacement when required Perform daily rectification of IT operational issues and change requests within expected service level agreement. Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment. Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes Perform schedule maintenance routine and update records for performance analysis. Responsible for planning and deployment of new and existing systems for internal and external Maintain process documentation and follow approved standard operation procedures (SOP). Participate in certification requirements for ISMS/BCMS/ OSPAR, etc. Requirements: Minimum Diploma or Degree in Computer or other IT related field of study ITIL v3 or v4 preferred Experience and knowledge of Cloud Services like Openstack, AWS, GCP, Azure, etc. Experience in managing and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache (HTTP/S), LDAP, SMTP, NTP, NFS, SNMP, PRTG Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware) Database knowledge such as MySQL, MariaDB, PostgreSQL, etc Basic understanding of cloud / enterprise networking and security best practices Knowledge of OS/Application security hardening. Experience in Linux shell/Bash script Knowledge of networking such as L2/L3 switches, firewall, VLAN, TCP/IP Possess a strong sense of urgency Problem solving skills and ability to work under pressure Good command of English, both written and spoken. Customer focus, continuous learning, decision making and gaining commitment Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands Mediacorp is committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary. Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.