Job Description

ABOUT US

The ShopBack Group is Asia-Pacific\'s leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets.

Driven by the vision to become the world\'s most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 15,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

Join our mission to revolutionise shopping!

At ShopBack, we\'re on a mission to revolutionise the shopping experience, making it more rewarding and convenient than ever before.

As the Product Designer responsible for the browsing and discovery experience, you\'ll be leading the charge in this exciting mission. You will be working on the heart and soul of the ShopBack experience, shaping everything from the home screen to redirects.

This is a platform product, which means you\'ll be working with a diverse range of product and business teams across 11 different markets. Your designs will need to meet the needs of various user groups while aligning with ambitious business goals.

If you thrive on challenges, love the fast-paced vibe, and are passionate about crafting seamless user experiences while creatively navigating constraints, we want to connect with you. Join us and be part of the team that\'s redefining how people shop and enjoy rewards!

What you will do

• Solving complex problems: Your goal is to simplify the user experience. You\'ll transform tricky technical challenges and business needs into designs that are as easy to use as your favourite mobile app.
• Researching user insights: You will use appropriate research methods to learn about our users and their needs. This helps us identify problems and come up with solutions that make sense.
• Crafting elegant user interfaces: You will develop beautiful user interfaces, and contribute to the design team\'s design system and patterns.
• Designing for everyone: You create designs that can work for many different parts of our product and users from 11 different countries and cultures.
• Data-driven design: Data is our compass. You will look at both numbers and feedback from users to create designs that are not just stylish, but are backed by data.
• Champion of users: You know our users inside out. You champion for better user experience and propose ideas to improve user experience.
• Defining product roadmap: You will collaborate closely with our product team to prioritise problems to solve and experiment with ideas to improve the product.
• Collaborating with many teams: You will work closely with product managers, engineers, data and research experts, our marketing team, and business leaders everyday. It\'s a big team effort to make our product great!

What is it like working here

• Own the problem. We are not defined only to our roles. Everyone is empowered to step up when a problem arises and drive meaningful impact to the organisation and products we create.
• Be better everyday. We don\'t strive for perfection at the get go, we test and learn on the go to reach our goals. This applies to both how we approach product development, and professional growth.
• Succeed as one. We prioritise shared success over personal victories. We believe only by pooling our diverse talents, experiences, and perspectives, we can tackle the most challenging tasks.

Who We\'re Seeking

• Proven product and experience designer: You\'ve got a track record of designing outstanding digital products and experiences. Ideally, you\'ve got 3-5 years of experience in digital product design under your belt.
• UI/UX expertise: You\'ve built strong foundations in both user interface (UI) and user experience (UX) design. Your portfolio showcases your past work, complete with explanations of why you made the design choices you did.
• Effective communicator: You\'re good at talking to users, collaborating with internal stakeholders, and liaising with engineers.
• Proactive: You thrive in a fast-paced environment. You\'re the kind of person who takes the initiative and tackles challenges head-on.
• E-Commerce interest: You have a genuine interest in the e-commerce sector, and it\'s a field you\'re enthusiastic about.

If this sounds like you, we\'d love to hear from you. Let\'s chat about how you could be an exceptional addition to our team! Apply now with your resume and portfolio (must have).

ShopBack