Job Description

We're living in exciting times. We want to use technology to rethink how financial services are offered. Grab and Singapore Telecommunications together have recently applied for a digital full banking We're living in exciting times. We want to use technology to rethink how financial services are offered. Grab and Singapore Telecommunications together have recently applied for a digital full banking license in Singapore as a consortium (Grab 60%, Singtel 40%). As Grab and SingTel come together, we have big dreams to unlock the potential of financial inclusion in the region we live in. We want to build a digital bank on the right foundation - using data, tech and trust to solve problems and serve customers. We would love to speak with you if you believe you have what it takes to be at the forefront of innovation to build this new Digibank with us. We are seeking an experienced member to join the Product team for our new Digibank initiative in Singapore. This role will be based in Singapore, reporting into the Product Leader for Customer Experience for Digibank. This individual will also work closely with the engineering, business, and other stakeholders across Grab and Singtel. Get to know the Team: We're a brand new team formed to build out our digital bank. As part of the Product Team, you will lead some of our highest impact, strategic projects. You'll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don't work, so we embrace failure and lifelong learning. Get to know the Role: Drive the vision, strategy and development of the Internal tool that will be used by all operational units. Be the product manager and owner for our the Internal Products and Tools that allow our Operations teams to provide an outstanding service, with the end goal of automating their functions so that the bank can truly be 24/7 Be an advocate for our internal agents and provide them with a delightful experience Work collaboratively with other Product Managers to prioritise and build features that allow customers to self-serve to drive operational efficiencies but always with a customer-first mindset. Collaborate with engineering, design and other stakeholders to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering delightful and impactful experiences for customers. Define success metrics and consistently measure the impact of your work. Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements The must haves: 4-5+ years experience as a product manager with a tech software or financial services company Have worked in Banking to understand banking operations intimately A degree in computer science, software engineering, information technology, business, finance, economics or related fields Demonstrable success in launching new products or features with clear metrics and impact ideally in a fintech, ecommerce or startup environment Healthy blend of strategic thinking capabilities with An innate 'dream big, start small' mindset and an eagle eye for detail Empathy for users and a drive to discover and resolve their pain points. An analytical and a data-driven approach to problem solving An owner's mindset - you don't shy away from the hard stuff Passion for building delightful product experiences Excellent communication and presentation skills with an ability to quickly command trust and respect from executives and partners