Job Description

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Life at Grab:

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to Know the Team: We are hiring for a Senior Product Manager to work on Grab’s consumer experience platform. This role will report into our Core Experience Product Lead. We are looking for individuals that are customer-centric, able to think holistically and systematically, and are great team players. Get to Know the Role:

• You are customer-centric and able to discover and empathize with customer pain points, and experienced in crafting delightful products that are easy to use.
• You are able to use data to drive decisions, measure product performance, and communicate impact and get buy-in from senior executives.
• You are a master communicator who will work to bring teams together, manage multiple stakeholders and drive alignment and decision making
• You are disciplined and understand that product management is both an art and science.

The Day-to-Day Activities:

• Develop innovative and industry leading products that uniquely serve our customers and differentiate our products from competitors.
• Collaborate with engineering, data science and design to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.
• Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.

• Work with product marketing, operations and other stakeholders on innovative and well defined go-to-market plans.
• Ship minimum-loveable-products based on quantitative and qualitative data on user behaviour and experimentation.
• Define success metrics and consistently measure the impact of your work.

The Must-Haves:

• 3+ years experience in senior product management at a tech software company, with demonstrable success in launching new products / features with clear impact;
• Experience working with Data Science teams to launch products / features based on machine learning.
• Excellent written and verbal communication skills.
• Excellent analytical skills and creative problem-solving skills.
• Empathy for users and a drive to discover and resolve their pain points
• Excellent business acumen, customer-centric, team and results-oriented.

The Nice-to-Haves:

• Bachelors in computer science, software engineering, information technology, business, finance, economics or related fields.
• Demonstrated success in online food ordering, grocery ordering, e-commerce or mobile consumer products at scale.
• Prior experience working on search, ranking and/or recommendation products.
• Solid ASEAN/ APAC exposure.
• Entrepreneurial or startup experience.
• Experience working with distributed teams.

Our Commitment: We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries Join us today to drive Southeast Asia forward, together.