Job Description

& Requirements

Industry : Pharmaceutical Distribution/ Regulated Environment

Location : One North

Responsibilities

Pre-RFP phase:

Lead high-level workshops and interviews with key stakeholders (Sales, Marketing, Customer Service) to gather and analyze business requirements.

Critically, this includes navigating and arbitrating conflicting requirements, balancing competing priorities, and driving the business towards a consensus on the essential needs for the new CRM platform.

Translate the unified business needs into precise functional and technical specifications to build a robustRFP.

RFP Phase:

Plan and execute the RFP process in collaboration with Procurement, ensuring compliance with allinternal policies.

Facilitate vendor demos, scoring, and selection, providing clear, data-driven recommendations to leadership.

Develop the comprehensive business case and financial justification required to secure project fundingand executive approval.

Execution Phase:

Manage the end-to-end migration project, including scoping, planning, execution, monitoring, and stabilization using the project management framework.

Proactively manage stakeholder expectations, providing transparent and regular progress reports to executivesponsors and steering committees, ensuring alignment is maintained throughoutthe project lifecycle.

Ensure unwavering compliance with all pharmaceutical regulations, including GxP, PDPA, and dataintegrity/audit trail requirements.

Lead a cross-functional team of internal experts and external vendors to deliver project outcomes on time and within budget.

Required Experience & Qualifications

10+ years of project leadership experience, with a specific focus on enterprise-wide CRM transformation andmigration projects within the pharmaceutical or life sciences industry.

Must have led at least two full-cycle CRM deployments or migrations in a complex, multi-market pharmaceutical organization.

Demonstrated, hands-on experience with Veeva and/or Salesforce CRM platforms is essential. The candidate must understand the architectural, functional, and compliance nuances of these systems in a pharma context.

Expert-level knowledge of pharmaceutical regulatory environments, including GxP, PDPA, and data integrityrequirements, is preferred.

Certified in PMP, PRINCE2, or Agile methodologies.

Job Type: Full-time

Pay: $10,000.00 - $11,500.00 per month

Work Location: In person