Job Description

:
Sutherland is seeking an experienced and quality-oriented person to join us as a Senior Quality Specialist of eLearning and Instructional Design. The Senior Quality Specialist is a key member of the Digital Learning Group, designing blended learning solutions that drive results. We are a group of forward-thinking and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Senior Associate Managers in this role get to:
Empower the Workforce: Review and provide feedback on the quality standards, style guide, and work products (design document, blueprint, etc.) of sound instructional design; Engage in all phases of the instructional design process to produce engaging (and efficient) learning solutions that drive results.
Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Impact the Bottom Line: Ascertain production of quality products by establishing, maintaining quality standards through guidance and feedback on materials designed and created by the team.
Support the Team: Maintain updates on globally accepted instructional design and documentation standards, and report opportunities for potential improvement of overall output. #LI-AK1
Qualifications:

Our most successful candidates will have:

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  A degree in Education or Technical Writing or any related discipline
• At least 5 to 7 years of general work experience, with a minimum of 3 years as a Quality Assurance Specialist, Technical Writer/Editor, or related field
• Minimum of 2 years’ experience in instructional design and development work or quality review work for instructional materials and other process documentation quality review work
• Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
• Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Experience and familiarity with documentation style guides
• Proficiency in the use of Microsoft Office applications like MS Word, PowerPoint, Excel, Sharepoint, Teams
• Ability to work in a fast-paced environment
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  Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives