Job Description

Overview
Overview of BNY Mellon:
BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Team Description:
Working with a collaborative global team to achieve goals and targets.
The successful applicant will work in a fast-paced, deadline driven environment.
The teams work with several dynamic tools and systems to assist in the monitoring and resolution of tasks and use up to date technology to collaborate with internal colleagues.
The role requires good attention to detail, effective communication skills and the ability to escalate potential risks to both peers and management.
Job Purpose:
The duties and tasks you will le arn and be responsible for may include, but may not be limited to, the following:
Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis
Process transaction and sending of client instructions within stipulated SLA/deadline and in accordance with the procedure with high accuracy
Serves as the primary point of contact for internal stakeholder and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processin g tasks.
Collaborate closely with colleagues across location to improve efficiency, address any knowledge gap and critical issues.
Identifies, investigates and resolves problems in client accounts or company records
Act as first level of escalation from team members
May be responsible for work allocation of the team, training of staff and specific supervisory review or approval actions.
Engage in projects and initiatives
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.