Job Description

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in the location where this role is based at within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in Asia Pacific.

Purpose/ Mission:

To achieve store sales target by providing excellent customer service.

Accountabilities

Primary

• Achieve individual and/or shared sales target assigned.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses in-store interactive tools and product promotions to drive sales.
• Commitment to team roster and positive attendance record.
• Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• To operate POS efficiently and maintain a high standard of accuracy.
• Be presentable at all times in the selling area, adhering to grooming standards

• To keep the store environment clean, neat and tidy.
• To replenish merchandise, conduct stock check and manage fitting room or stock room.
• Adhere to company retail standards, operation procedure and policy.
• Assist to coach and guide Retail Associates and new team members.
• In some cases, assigned to assist in running of a store, deputy Store-in-Charge (SIC).
• Assist to handle more complex retail operation tasks assigned by Superior.

• Communicate with others
• Planning & Organizing
• Manage Relationships and diversity
• Analysis and problem solving
• Learning and self development

• Functional: 2-3 years experience in Retail / Sales
• Industry: Preferably in apparel/ fashion/ FW or FMCG
• Retail Exposure: Sports, Fashion

• Secondary / Certificate in Retail Management

• Outlook: Intermediate
• Word: Intermediate
• Excel: Intermediate
• Powerpoint: Intermediate

• English: Fluent
• Local Language: Good

Adidas