Job Description

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Responsibilities:
Strategy and Planning

• Perform Telesales and outdoor sales activities
• Support bank cross-sell or up-sell initiatives
• Serve as the main point of contact for a portfolio of clients
• Conduct regular meetings with clients to discuss their challenges and feedback.

Business Performance and Management

• To achieve and exceed the monthly individual sales targets set forth by the business.
• To ensure that tagging of the loan account is done promptly.
• Understand client needs and provide tailored recommendations to address them.
• Identify upselling and cross selling opportunities to enhance client value.

People Management

• Working cohesively with our internal colleagues to support and leverage on each other for greater collaboration to achieve higher level of effectiveness and efficiency.
• Stay up to date with industry trends and competitor's activities to provide insights and recommendations.
• Helping newcomers with on-the-job training and attachment.

Regulatory Compliance

• Keeping abreast of Regulator's guidelines and changes.
• Ensure compliance with all relevant laws and regulations in the lending industry.

Requirements:
Qualifications

• GCE O Level, and above

Relevant Work Experience

• Prior experience in promoting unsecured loans in a financial institution is an advantage

Skills Required