Job Description

Customer Service and Sales Performance

-Build and nurture a strong relationship with customers through knowledge sharing, positive attitude, and excellent customer service.

-Meet sales targets by understanding customers needs, providing expert knowledge across categories.

-Communicate and support all team members to achieve set objectives.

-Aware of targets and use product knowledge and selling skills effectively to achieve set target.

-To ensure flexibility and good team relationship.

-To undertake specific tasks as given by the Counter Manager.

-Provide expert advice to our customers such as product information and communicate features and benefits, showcasing product selection, suitability, and efficacy.

-Identify customer needs by using open-ended questions and physical demonstration

Operations & Inventory Control

-Be familiar with and follow the loyalty policies; such as customer Birthday / Welcome Gift redemption.

-Help restock shelves, cleaning of fixtures, and check products are in good selling condition.

-Participate in the inventory process to minimize shrinkage and ensure accuracy of stock management; help to keep the stockroom in order.

-Ensure counter reflect at all times current merchandising guidelines and testers are kept clean, tidy and presentable at all times.

Requirements:

- Minimum 1 year of retail experience preferred

- Motivated team player with cheerful disposition and strong desire to achieve

- Possess good communication skills and be sales driven

- Comfortable to work in fast paced environment

- Must be able to work retail hours (i.e. shift work, public holidays and weekends)

- GCE \xe2\x80\x98O\xe2\x80\x99 level and above

- Ability to converse in both English and Mother Tongue is an advantage.

Flintex Consulting