Job Description

What the role is:The candidate will be part of VITAL\'s Credit Management Services (CMS) Team as a Section Manager. Your role will encompass the following:What you will be working on:

• Lead CMS team on the recovery of debt cases for Whole-of-Government and look into new process initiatives. \xe2\x80\xa2 Support the Supervisor in reviewing operational policies and establishing work processes relevant to Debt recovery. \xe2\x80\xa2 Responsible for overseeing officers handling debt recovery cases and ensure timely resolutions to issues raised by Agencies. \xe2\x80\xa2 Oversees project progressions; be able to identify risks, resolve problems and forge collaborations with respective stakeholders. \xe2\x80\xa2 Preparing reports on recovery case status and following-up on irrecoverable debts with legal and Agencies concerned. \xe2\x80\xa2 Implement internal controls and follow up on any audit recommendations. \xe2\x80\xa2 Plan and manage manpower resources. \xe2\x80\xa2 Assess officers\' career needs and provide developmental opportunities. \xe2\x80\xa2 Develop leadership through coaching and mentoring. \xe2\x80\xa2 Promote quality customer service in all areas of credit management administration. \xe2\x80\xa2 Assist to identify opportunities to develop new services within or outside the organisation.

What we are looking for:

• Candidate with relevant work experience finance, accounting or debt recovery will be an advantage. \xe2\x80\xa2 An Independent individual and also an effective team-player with optimistic disposition, takes initiatives and is resourceful in challenging situations. \xe2\x80\xa2 Experienced in managing multiple projects/ tasks simultaneously. \xe2\x80\xa2 Possess strong analytical, communication and problem-solving skills. \xe2\x80\xa2 Able to exercise sound judgement. \xe2\x80\xa2 Meticulous, takes initiative and has a positive aptitude. \xe2\x80\xa2 IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g., Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous.

About VITAL:Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.

VITAL