Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Communications
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Brief Overview of Department
The Asia Pacific communications team oversees and manages all aspects of communication across the region, including public and employee relations, reputation management, executive positioning and thought leadership, and issues and crisis management. In support of AP regional business objectives, the team sets the strategic communications agenda and drives its execution in collaboration with business units and divisional communication leads in-market.
Context and scope of team/role:
The candidate would provide planning, writing, research, creative and administrative support to the Asia Pacific communications team. The candidate will gain exposure in the planning and execution of corporate communication strategies and activities, collaborating across lines of businesses in Mastercard and with external agencies and freelancers in the delivery of integrated communications initiatives.
Specific projects / major accountabilities, expected deliverables and timeline

• Think creatively to produce new communications concepts and ideas, while working with available assets.
• Provide administration and coordination support to the regional team with a focus on internal communications, events, social and digital initiatives.
• Liaise with teams across the business to learn and identify opportunities to support the broader business objectives through effective communication.
• Provide day to day logistical support and assist with the management of events such as employee townhalls, networking sessions, media events, conferences, volunteering initiatives and others as required.

What you will learn:

• Gain broad knowledge of multiple business units in Mastercard
• Gain exposure to senior executives, global and divisional communications teams and their roles and responsibilities
• Work with divisional communication teams across all AP markets
• Understand how the communication team partners with external agencies and freelancers to develop various deliverables

All About You:

• Minimum of 4-6 years of related experience, with compelling and demonstrable social and digital related experience
• Impactful writing and editing skills with a commitment to the highest quality standards
• Keen eye for visual communications and graphic design
• Strong team player; possesses good interpersonal skills/EQ with a high level of enthusiasm to collaborate with cross functional teams.
• Superb project and time management skills
• Highly self-motivated, meticulous and detail-oriented with a passion for content creation
• Hands-on, organized, able to handle multiple tasks and prioritize effectively
• Creative and keen to contribute ideas
• Ability to think laterally, anticipating the needs of the business
• Proficient in MS Office (Word, Excel, PowerPoint) and design and video editing tools like Canva, plus others
• Digitally-savvy and able to learn and work on multiple software systems and content platforms (Salesforce, Zoom, Teams, Social Studio, plus others)
• Excellent command of written and spoken English

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required