Job Description

Provides operational support to customers for implementations and management of solutions. Works closely with the customer on Best Practices ensures solutions work as intended in the customer's envir Provides operational support to customers for implementations and management of solutions. Works closely with the customer on Best Practices ensures solutions work as intended in the customer's environment. PRINCIPAL DUTIES AND RESPONSIBILITIES Provides proactive recommendations to the customer for improving their use of storage solutions to help maximize their satisfaction with . Actively contributes to the configuration, layout and performance tuning of products. Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration(Unity, VMAX, PMAX, Isilon, Etc) as required. Provides assistance to technical teams in the development of custom solutions and implementation preparation. Responsible for performing daily operational tasks, storage provisioning and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by best practice documentation. Installs software products in a Mainframe and/or Open Systems hardware environment. Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations. Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with colleagues to ensure effective resolution of technical issues encountered during implementations. Stays current on technical specifications and hardware requirements of software products, including new and soon to be released products. Represents in a professional manner to customers, Partners and other personnel at all times. May be required to support and train both customers and less experienced co-workers. May perform other duties as requested. Interested candidates, who wish to apply for the above position, please send in your resume to [HIDDEN TEXT] We regret to inform that only shortlisted candidates will be contacted. PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1875348 (Tewari Priyanka) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.