Job Description

Job PurposeImprove revenues by reducing bad debt exposure through the direct management of credit termsResponsibilitiesEfficient Management of Drivers and Corporate Accounts\' DebtsEnsure the Key Performance Indicators (KPI) of Credit Control are met
Monitor and control drivers and corporate client accounts\' outstanding.
Responsible in contacting customers and send reminders to ensure timely payments.
Negotiate repayment plans with customers and set payment terms and conditions accordingly.
Conduct aged balance review with Superior and follow up review actions.
Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
Prepare daily operation report (s).
Administer litigation/credit monitoring and screening process
Ensure compliance with financial policies and procedures.
Manage and review repossession and external collection agencies\' performance.
Attend to drivers\' queries and appeals relating to Credit Control mattersQualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate to possess a valid Class 3/3A Driving License will be an added advantage
• Able to converse fluently in English and Mandarin/Malay
• Excellent mathematical ability
• 5-days work week.

SkillsTechnical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player

• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

Leading Mobility Solutions & Services ProviderStrides Mobility is your leading mobility solutions and services provider. With close to 40 years of industry experience, operating and maintaining a wide and diverse fleet, we connect customers, drivers and vehicles to deliver technology-enabled solutions that are safe, reliable, inclusive and sustainable.About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation