Job Description

Oversee Daily Operations

: Ensure that all food and beverage services run smoothly and efficiently, meeting established quality standards.

Staff Management

: Hire, train, and schedule staff, monitor their performance, and provide ongoing training to enhance their skills.

Customer Service

: Maintain high levels of customer satisfaction by addressing complaints and feedback promptly and professionally.

Inventory Management

: Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.

Menu Development

: Collaborate with kitchen staff to develop menus that reflect customer preferences and current culinary trends.

Health and Safety Compliance

: Ensure compliance with health and safety regulations, maintaining cleanliness and sanitation standards throughout the establishment.

Budget Management

: Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs.

Coordination with Other Departments

: Work closely with kitchen and service teams to coordinate food preparation and service, ensuring efficient operations. *

Promotions and Events

: Contribute to the development of promotions and events that enhance the guest experience and drive revenue.